Internal Sales Assistant - Durban, South Africa - Epsidon Management & Marketing Consultancy
Description
JOB PROFILE
Job Title:
Internal Sales Assistant
Division Data Centre
Location La Lucia Ridge Office Estate, Umhlanga
Reports to Senior Account Manager
Direct Subordinates 0
Total Staff in Function 3
Working Relationships
Internal
- Procurement
- Sales Operations
- Brand Operations
- Account Managers
- Systems Engineers / Presales
- Marketing
- Logistics
External
- Vendor
- Resellers
- End Users
- Vendor
Main Purpose of Position:
To maintain and continue the growth and development of First Distributions Sales and Account management.
Key Performance Areas:
KPA
PERFORMANCE STANDARDS
Sales and Account Management performance function.
Selling Hardware into the FD DC MSP Reseller Database; along with Dell CSG products and various other silos.
- Assist and contribute to the External AM by driving revenue targets through targeted set of partners.
- Business development and sales, Dell CSG and ISG partners.
- Driving reseller business and marketing strategy to enable the expansion of the FD CSG portfolio within existing and new targeted accounts.
- Understand reseller strategy, programs and complete portfolio of products
- Sales Certifications to be current on all brands and maintained.
- Biweekly Business Review Session with AM, Brand and Presales (FD).
- Weekly Pipeline Status of projected deals and probability of deal status. Report opportunity details to Sales manager on a regular basis (biweekly) showing deal progression and pipeline creation using Customer Relationship Management system. Discuss KPI and Target tracking weekly.
- Track and forecast, Partner Activities and status of activities achieved. Feedback on Brand performance and measure success, to be discussed in weekly meeting with Sales manager.
- Engage and communicate Brand updates to Resellers
- Attend biweekly Brand Discussions, planning, pipeline and update sessions with Brand team
- Build and manage relationship with Key Resellers and FD Brand and Presales teams
- Attend Vendor Conferences.
- Demonstrate sales growth.
- Ensure that sales targets are achieved and report any deviations with detailed reasoning.
Marketing Management
- Encourage reseller awareness and attendance of all FD events and initiatives.
People Management
- Managing resellers expectations by engaging with, operations, Brand and Presales teams to support all Reseller requests
- Attend training provided by Vendors to become totally selfsufficient in the sales of products
COMPETENCIES:
Knowledge - You must know:
Skills - You must be able to perform:
Attributes - You must in a way that will drive successful performance which is supported by the
Company's values.
- Knowledge of relevant brand products and process.
- Knowledge of vendor structure to have the correct point of contact.
- Knowledge of information management industry in East Africa
- Knowledge of IT Industry.
- Knowledge Of the Cloud Vendors and Process
- Knowledge of Cloud Sales and Services
- Previous reseller or endcustomer relationships
- Proven target achieved track record
- Knowledge of relevant brand process
- Knowledge of vendor structure in order to have the correct point of contact
- Excel Intermediate
- Demonstrated accuracy and attention to detail with numbers
- Demonstrated confidentiality.
- Ability to deliver on service level agreements.
- Demonstrated ability towards business intelligence.
- Emotional Intelligence.
- Adhere to all policies and procedures that are implemented by the Company.
- Strong Self Motivational and Empowerment skills.
- Strong Communication Skills.
- Strong Relationship and Self-Management Skills.
- Takes Initiative.
- Works well with all kinds of people.
- Remains calm under pressure.
- Trust
- It is the starting point of being able to work together. When we trust, we feel safe.
- Attitude
- Professionalism and positivity are the demonstrated attitude with internal and external stakeholders.
- Respect
- Respect
- Passion
- Passion
- Accountability
- Accountability
- Integrity
- Be honest and truthful in your dealings with peers, customers, and vendors.
- Teamwork
- Strive to work productively in cooperation with one another, fostering a healthy atmosphere with mutual support, thus allowing everyone to achieve their own workrelated goals.
- Enjoyment
- Be happy at work and love what you do. This is an overall productivity booster and enhances performance.
Internal training associated with competencies:
- Adhere to and complete the Company Learning Map issued during the first week of employment to meet the expectation
Minimum Experience:
- 13 years of Sales
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