Training, Accreditation - Centurion, South Africa - World Wide Industrial and Systems Engineers
Description
Purpose:
To assist the Training, Accreditation and Certification Department with administrative duties pertaining to training and development, accreditations, and certifications.
Objectives
- Ensure that all certificates, memberships, and accreditations remain valid yearly.
- Ensure that all our staff, facilitators, assessors, and moderator registrations are valid each year.
- Ensure that all training done is captured on the respective LMIS weekly.
- Identify and implement 2 innovative ideas for the department/ WWISE.
- On time delivery of training projects.
- 85% internal & external client satisfaction.
Roles and responsibilities
Accreditation & Certification administration
- Coordination and management of skills development initiatives.
- Maintain accurate training records to assist in the effective running of the department (hardcopy and softcopy).
- Update the Learner Management System after each training session.
- Compiling and submission of reports to various stakeholders internally and externally (weekly, monthly, and quarterly).
- Ensure WWISE accreditations and memberships are up to date always and the Office Manager has the latest copies.
- Assist with sourcing of facilitators, assessors and moderators ensuring that their registrations are valid.
- Assist with tenders - proposal writing and attending briefing sessions.
- Ensure training material is always up to date, handouts, and videos are current.
- Prepare and attend the site audits by SETAs and surveillance audits from certification bodies.
- Provide administration support to the Training Coordinator, Facilitators, Assessors and Moderators.
- Follow up on reports and invoices from facilitators, assessors, and moderators.
- Provide extensive support to the Training, Accreditation & Certification Department in relation to training activities including arranging all internal and external training activities.
- Assist with recruitment and interviewing of learners for learnerships, internships, apprenticeships, and graduate programmes.
- Upload learners onto various SETA portals at the start of the programme and learner results upon completion.
- Arrange for collection of Statement of Results and Certificates from the SETA/QCTO.
- Ensure invoices are processed, proof of payment forwarded to respective stakeholders.
- Keep record of training expenditure and income for the department and report monthly and quarterly.
- Oversee the printing of training material, booking of venue, catering, booking of facilitator, for training interventions.
- Facilitate good communication with other departments to ensure all training is carefully planned and coordinated.
- Ensure that the correct use of logos is adhered to by marketing and TAC Department by sending reminders regularly.
- As and when required assist with development of training material.
- Execute activities allocated to this role on various projects.
- Assist in any other duties that WWISE may deem necessary.
Office administration
- Answer departmental specific and general enquiries - take and forward messages to WWISE training, accreditation & certification manager in a timely manner for resolution /action.
- Printing and keeping up to date filling system both electronically and hardcopies.
- Oversee and ensure that the accredited LA Courses / SETA Prerequisite are adhered to by Training, Accreditation & Certification Department as per accreditation criteria or guidelines.
- Ensure that the correct use of Logo's is adhered to by marketing and TAC department by sending reminders regularly.
- Do research on certification bodies that are relevant to WWISE with which we can accredit.
Personal Development
- Attend workshops and conferences.
- Enrol at an institution to obtain at least 1 full qualification and 1 certificate per annum.
- Register with a professional body.
- Undertake Continuous Improvement initiatives related to training, and accreditation support.
Key Selection Criteria
- Well
- Demonstrated expertise in the use of computer software products including Word, Excel, PowerPoint, Outlook.
- Excellent written and verbal skills, the ability to communicate with external clients and within the organization.
- A professional and friendly telephone and interpersonal manner.
- Ability to work independently and as part of a small team.
Minimum Experience & Qualifications Required:
- Matric
- At least 12 years Administration experience at least in the training sector.
- Experience working with different SETA's.
- Experience in uploading documents on different portals.
- Strong verbal and oral communication skills and ability to work effectively with multiple stakeholders across the organization at all levels.
- Ability to work in a team.
- Computer literacy: Microsoft Office Suite.
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