Customer Experience Champion - Pietermaritzburg, South Africa - FirstRand

FirstRand

Verified Company

Pietermaritzburg, South Africa

2 days ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

About us, purpose, experience and qualifications

about us:

- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing

purpose:

To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel's and Self Service) based on customer centricity and customer experience best practice
experience and qualifications:

Minimum Qualification