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    • Technical Support Specialist - Randburg - Planet10

    Planet10
    Planet10 Randburg

    1 month ago

    Default job background
    Description

    Purpose of the Position:

    We are seeking a highly skilled Technical Support Analyst to join our team at Planet10.

    Key Responsibilities:

    • Provide exceptional application and systems support to ensure seamless operations.
    • Analyze and resolve technical issues, leveraging expertise in Oracle, SQL Server, and Web Methods.
    • Collaborate with stakeholders to deliver second-line support for technical and functional solutions.

    Technical Expertise:

    • Oracle and SQL Server database management systems.
    • Web Methods and Web Services integration.
    • Automation and Scheduling tools/frameworks.
    • Service-Oriented Architecture (SOA) and Software as a Service (SaaS).
    • SharePoint and Microsoft knowledge.
    • API-based services (REST, SOAP) and basic integration concepts.
    • Agile and Software Development Life Cycle (SDLC) processes.
    • Cloud computing, ITIL, and COBIT frameworks.
    • Excellent communication and facilitation skills.

    Requirements:

    • Strong command of the English language.
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment.
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