Retail Asset Protection and Security Manager - Johannesburg, South Africa - AVI Limited

AVI Limited

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

With the humble beginnings of a single store in Johannesburg CBD opened by Anthony and David Spitz in 1968,
SPITZ has grown from strength-to-strength to become synonymous with the excellence of the exclusive international brands it offers in store.

An exciting opportunity exists for a
Retail Asset Protection and Security Manager at
SPITZ in Bryanston, Johannesburg. The purpose of the role is to ensure retail security risks are identified and effectively communicated to business. Recommend cost effective corrective measures to mitigate identified security risks. Assist business management to implement effective controls within the organisation.

Line Manager:
Chief Operations Officer

KEY PERFORMANCE AREAS

Operational Retail Security Risk Management
- **Risk Identification and Assessment*

Liaise with both external and internal role players to ensure risks (especially security risks and latest criminal modus operandi) are identified and mitigation strategies implemented and monitored.
Continuously identify criminal modus operandi both internal Spitz and external that can have a detrimental effect on all employees and assets with particular focus on the following risks:
Armed robberies
Theft
Burglaries
Fraud
Misuse of company assets
Assault
Vehicle and truck hijacking (including import shipments)
Behaviour contrary to Spitz ethics policy
Assess the identified risks in terms of potential impact on Spitz Operations
Effectively communicate the identified risks to Spitz Management and AVI Stakeholders
Continuously and proactively, make recommendations and drive improvements

-
Counter-measures

Continuously and proactively identify cost effective countermeasures, including physical, electronic and digital to minimise identified risks

-
Monitor and review compliance

Monitor and review compliance of implemented counter measures
Communicate noncompliance to agreed countermeasures to Spitz Management and AVI Stakeholders

-
Additional and critical performance areas

Conduct investigations, interrogations and interviews
Coordinate with Law Enforcement authorities in enforcing crime prevention measures.
Be trained and able to handle potentially dangerous situations.
Generate comprehensive reports of incidents on a regular basis and communicate the reports to Spitz management and AVI stakeholders
Compile and employ loss prevention programs
Develop effective partnerships within and outside law enforcement agencies, including South African Police, Intelligence Community and Private Security stakeholders
Drive continual improvement and enhancements to security international security best practise standards
Follow up on reported Ethic's Line Reporting and report findings to AVI Group Asset Protection Manager for close out
Remain up to date and in touch with relevant industry and law enforcement activities, practices and procedures
Perform regular store inspections on existing store base pertaining to Security and Insurance risk
New Store plans to be scrutinised and all security matters evaluated prior to final sign off by brand
Monitor installation of electronic security equipment and ensure all electronic security equipment is installed to industry standards
Proactively manage compliance with store security standards and procedures (alarms, CCTV, physical security e.g. roller shutters)
Manage the relationship with the external security service providers and monitor service levels of security service providers including but not limited to physical guarding, remote CCTV monitoring, armed response, service and maintenance of electronic security equipment
Monitor the security controls in place and manage the relationships with local and import logistics service providers
Plan external audits and assessments with relevant supplier
Ensure a process is in place that will monitor the uptime on all electronic security equipment especially alarm systems and CCTV
Have an effective process where nonperforming electronic security systems can be reported and be repaired in shortest time possible
Report to and work closely with AVI Group Asset Protection Manager

Investigations and Store Incidents

First coordinator at store level for incidents eg: theft, robbery
Should be available on short notice and able to travel
Conduct major investigations within 7 working days, ensure investigation reports are finalised within 48 hours of completion of an investigation
Liaise with HR on findings submit report to HR within 48 hours of investigation
Regular feedback must be given to AVI Group Risk & Asset Protection, Spitz Operations and HR during the investigation process
AVI Group Risk & Asset Protection is to be notified on highrisk matters and investigations within 24 hours.

Security and Situational Awareness