Ecommerce Manager - Sandton, South Africa - Core Group
Description
Are you ready to take charge of the online presence of one of Africa's leading retail giants in the electronics industry? We are looking for a talented and driven eCommerce Manager to join our team.
As the eCommerce Manager, you will be responsible for the end-to-end management of our eCommerce portals, including the renowned iStore Africa and the exciting platform.
ABOUT THE ROLE
- Take ownership of the endtoend management of the iStore website platform outside of South Africa and the CCB website platform(s), ensuring a seamless and userfriendly experience.
- Collaborate closely with the Business Development Manager (BDM) to develop effective strategies for product presentation, performance, structure, and navigation across all categories.
- Utilise web analytics and data insights to continuously improve the portals, enhancing category conversion rates and driving revenue growth.
- Ensure an exceptional customer experience online, addressing and resolving customer issues promptly to maintain a high level of service.
- Lead and execute salesboosting promotional campaigns in coordination with Marketing, Country Managers, and the CEO.
- Provide valuable insights into customer and country trends to guide assortment selection and identify product gaps.
- Work closely with BDM, demand planning, and logistics teams to ensure smooth order fulfillment.
- Efficiently manage logistics and reverse logistics processes alongside each BDM, ensuring timely and costeffective operations.
- Operational budget management
ABOUT YOU:
- Bachelor's degree in marketing, digital marketing, business, or related fields.
- Minimum 5 years in ecommerce digital sales & marketing and platform wizardry.
- A flair for commerce and finance, blending creativity with strategy.
- Master communicator
- Ready to jetset locally and internationally, should the need arise.
- Electronics industry knowledge gives you a head start.
- Thrive in highpressure environments, managing multiple projects like a maestro.
- Energised by passion, values, and a relentless pursuit of success.
- A creative maven, always thinking customerfirst.
- Techsavvy with Microsoft Office, MacOS, and iOS prowess.
- Adept in the arts of Shopify, Magento, Woocommerce, BigCommerce, Salesforce, Six, Volusion, or similar.
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