Spanish Speaking Inbound Tour Consultant - Sandton - Executive Placings

    Executive Placings
    Executive Placings Sandton

    1 day ago

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    Description

    Job Title: Inbound Tour Consultant

    We are seeking an experienced Spanish-speaking Inbound Tour Consultant to join our team based in Sandton.

    About the Role:

    This role requires a good understanding of delivering excellent service to agents and guests, including:

    • An in-depth knowledge of Tourplan or similar booking systems
    • An in-depth knowledge of WETU
    • An in-depth geographical, logistical, and product knowledge of South, Southern, and East Africa

    The ideal candidate will be fluent in both verbal and written Spanish (preferably South American Spanish) and possess a willingness and aptitude to learn.

    Duties and Responsibilities:

    The successful candidate will be responsible for:

    • Creative planning and designing of leisure FIT tailor-made itineraries
    • Managing reservations, handling bookings from quote to finalising, including invoicing and travel documents
    • Ensuring turnaround times are strictly adhered to according to standard operating practices
    • Proactive selling of products and services to ensure the best possible itinerary for guests
    • Constant interaction and clear communication with colleagues, agents, operator's guests, and suppliers
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