Acting Business Manager-East London - HR Genie

    HR Genie
    HR Genie East London

    1 week ago

    HR Genie background
    Description

    Business Manager Job Description

    As a Business Manager, you will be responsible for the efficient day-to-day coordination of the East London Office within the Delegation of Authority for Business Managers.

    Key Responsibilities:

    • Business Development and Support:
      • Assist with business development (Sales / Marketing) in the region with the support of the Sales Team
      • Contribute to the Company's annual business and strategic plan
      • Arrange customer functions at Office level to promote the Company
      • Evaluate customer objectives and ensure they are met or exceeded
      • Maintain excellent customer service by addressing client inquiries and concerns promptly
      • Maintain client databases and track client interactions for future reference
      • Collaborate with business development teams to identify potential clients and support proposal preparation
    • Internal Project Management, Health and Safety, Administration and Quality Management Procedures:
      • Comply with Company procedures and processes in terms of project registration and risk analysis
      • Ensure an auditable trail of actions during the full life cycle of project delivery process in accordance with company Quality Management Procedures
      • Embrace Health and Safety requirements in the Office as well as on construction sites
    • Project Delivery:
      • Provide project support to the Chief Operational Officer as well as to Project Managers
      • Manage and coordinate assigned projects cost-effectively
      • Ensure that project start-up processes are followed, and the project scoping is clear and approved
      • Prepare designs and reports, manage project costs, and liaise with other professionals, both internally and externally
      • Review tender and construction documents for compliance with applicable codes/standards/guidelines/client specifications
      • Develop detailed designs, manage drawing preparation, and prepare tender documentation
      • Promote cost reduction and productivity-enhancing initiatives
      • Facilitate and assist with the tender and adjudication process leading up to contractor appointment and site handover
      • Monitor and manage construction activities including: attending site and inspection meetings, managing changes to work scope, managing installation quality and compliance with specifications, managing contract finances, witnessing testing and commissioning of works, and managing close out of projects
    • Training and Mentoring:
      • Participate in continuous professional development training to maintain professional registration
      • Assist with training and mentoring of others who are registered as in-training engineers/technologists
    • Leadership and Relations:
      • Maintain good working relations with all stakeholders, both internal and external to the Company, and demonstrate professionalism
      • Manage office budgets, expenses, and financial records, and collaborate with the finance department as required
      • Interact with leaders and peers to command respect and grow leadership skills
      • Foster positive relationships in the Office and ensure acceptable levels of ergonomics are maintained
      • Support the HR department in recruiting, onboarding, and training new employees
      • Facilitate employee performance evaluations and contribute to employee development initiatives
      • Oversee employee scheduling, leave management, and attendance tracking
      • Resolve employee conflicts or concerns and maintain a positive work environment
      • Manage administrative support staff for the Office
      • Efficiently deal with Office administrative matters
      • Maintain standard office equipment, including motor vehicles and furniture
      • Ensure effective maintenance of the Office building according to the lease agreement
      • Maintain Office archives

    Requirements:

    • B.Eng or B.Tech degree
    • Professional Registration with ECSA Pr Eng or Pr Tech Eng
    • Excellent communication and management skills

    Essential Knowledge, Skills, and Experience:

    • Technical and practical engineering skills
    • A minimum of 10 years technical and practical experience designing and managing civil projects (Infrastructure: Buildings, Water, Sewer and Roads)
    • Management of office or department(s) and staff
    • Proficient in using office software, including word processing, spreadsheets, and presentation tools
    • Proven experience as an Office Manager or in a similar administrative role
    • Familiarity with project management software and tools is a plus
    • Demonstrated leadership abilities and the capacity to work independently
    • Business development and marketing skills
    • Strong organizational and multitasking skills with the ability to prioritize tasks effectively
    • Strong problem-solving and decision-making skill
    • Ability to adapt to changing priorities and work well under pressure
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