Group Account Director: Design Agency - Stellenbosch, South Africa - Viv Gordon Placements
Description
As GAD, you will be responsible for building strong, strategic client relationships with a critical focus on growth/innovation, project management and long- term business sustainability.
Responsibilities:
Customer Relationship Management
- General management and maintenance of clients and client portfolio
- Add value strategically on all projects across the portfolio
- Foster and build on new and existing longterm relationships
- Challenge, addvalue and provide valuebased solutions to all clients
- Provide thought leadership and perspective for adoption, where required
- Draft and manage costing across client service team
- Work together with creative team to challenge and deliver quality solutions
- To represent the company and raise the company profile and share the agency's vision.
- To set (with group management), drive and deliver annual revenue and profit targets
- Effectively manage pipeline forecasting and ensure monthly revenue targets are met along with client service team
- Maximise profit and revenue where possible across the portfolio
- Ensure yearonyear growth in clients and revenue
- To ensure all client reporting, proposals and invoicing are supplied and completed
- To ensure monthly job recons are completed, analysed and shared with MD on a monthly basis
- To assist all client service with costing and proposals when required.
- General weekly & monthly reporting to group management
- To ensure responsible workflow management and ensure a high level of efficiency and maximising revenue (adjusting strategies where necessary to deliver optimal results)
- Management of all daytoday CS team and individual issues (HR)
- To develop best practice in client servicing and to run regular sessions with the client servicing team to share knowledge and experience
- Lead the creative development process (write creative briefs and brief creative, evaluate creative concepts, challenge briefs where necessary)
- Ensure correct skill set is recruited and a high level of output is maintained
- Performance management of CS team members / individuals
- Recruitment of CS team members / individuals if necessary
- Be an inspirational leader that builds an agency team which consistently performs at a high standard fostering integration across agency disciplines and operating units, to ensure cohesive delivery.
- Continuous identification of potential business leads and develop opportunities within existing clients
- Responsible for client profitability, and entire financial process
- Acquire and continuously identify & create opportunities for new business
- Lead the identification of proactive opportunities with future financial reward
- Identify trends and insights, and optimise spend and performance based on these insights
- Key management of client service team and comprehensive pipeline planning.
Requirements:
- Relevant qualification
- 7+ years packaging or branding experience nonnegotiable
- 2+ years in a GAD role
- Analytical, critical, and strategic thinking capabilities
- Commercial acumen
- Innovative
- Results and solutions orientated
- Entrepreneurial mindset
- Highly motivated with a strong work ethic
- Excellent communication (written & verbal) and influencing skills
- Strong Internal and external presentation ability
- Strong leadership & people management capabilities with a natural ability to inspire
- Agile
- Strategic, big brand experience, knowledge, and ability essential
- Advertising agency experience essential
- Professional and well presented
- Dynamic, driven and a gogetter attitude
- Familiar with targets & results driven culture
- Must reside in the Boland.
City:
Stellenbosch
Country:
South Africa
Level of Expertise:
Senior
Remuneration:
Negotiable
Reference Number:
#Mich1557
Michelle Snitcher:
Consultant
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