Contract Administrator- Senior Process Associate - Johannesburg, South Africa - Genpact

Genpact
Genpact
Verified Company
Johannesburg, South Africa

2 weeks ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

_Genpact (


NYSE:
G) is a global professional services and solutions firm delivering outcomes that shape the future.

Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.

Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

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  • Senior Process Associate


  • English

  • On site Gauteng_**
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_ The Contracts Administrator provides support in the Contracts Management Lifecycle Process. This includes the maintenance of customer data for Support and Service contracts and other information, ensuring that the relevant database is up to date and accurate. The Contract Administrator follows a detailed process to ensure that Renewal Data and pricing is presented at certain intervals during the life cycle to the relevant client engagement team/teams._
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_ __Responsibilities: _**-
_The Contracts Administrator provides an administrative function in the Contract Management Lifecycle by processing contract data, maintaining contract data and adding contract data by using standard processing protocols and procedures as designed, including ensuring that all transactional and service data remains in line with contracting agreements and internal planned revenue and cost._
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_The Contract Administrator is required to maintain and keep up to date data related to the serviceability of the client and in line with the agreed entitlements as provided for in the client agreement, this includes but is not limited to, locations, equipment records, movements where applicable, decommissioning, updates of any kind, additions of any kind as well as ensuring that automated release of cost and revenue is taking place and is not hindered during the life cycle of the contract._

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_The Contracts Administrator will Invoice where required and due, contracts that have renewed based on the commercials and Client Purchase order details as received. _
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_They will collaborate when required with the Account Receivable team to ensure that invoicing is processed according to contract agreements._
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_The Contract Administrator is required to make use of Tier 1 and 2 systems when and where applicable and as per the standard process as documented and updated from time to time. _
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_They are to adhere to Company rules in terms of usage of systems, files, transactions, and all other mechanisms designed to provide seamless and integrate able processing._

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_They are required to adhere to updated processes as defined from time to time, including but not limited to transactions, uploads, reports and actual O2C change processes. _
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_They must ensure that they adhere and comply to the Standard way of work down to work instruction level._
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_ Qualifications we seek in you_:
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_ Minimum qualifications:
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_ __Grade 12 _**-
_ __Relevant diploma advantageous _**-
_ __Attention to detail, accuracy, and good organization skills_****_
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_Prefrerred qualifications:
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- **_Relevant_
_ __experience in a similar environment will be advantageous_****_
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_ Knowledge, Skills and Attributes:_

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_Problem solving skills_

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_Planning skills_

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_Interpersonal skills_

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_Communication skills_

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_Coping under pressure_

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_Conflict handling skills_

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_Understanding of the business needs and expectations _
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_Team player_

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_A good level of Financial understanding of Contract Management related to Cost and Revenue_

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_Must be able to work with large sets of data mostly in Excel_

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_Must have an understanding and appreciation for the downstream processes and our ability to service clients and what impacts this ability in the Contract Management Lifecycle_

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_Advanced Excel_

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_SAP Knowledge advantageous_
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_ What can we offer? _
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_Attractive salary and benefits such as Medical Aid, Retirement and risk benefits_

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_Work in a multicultural environment; _
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_Various trainings (technical & soft skills); _
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_Development opportunities in a growing multinational company;_
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Job_**_Senior Process Associate_


_ Primary Location__South Africa-Johannesburg_


_ Schedule__Full-time_


_ Education Level__High School Diploma/GED_


_ Job Posting__May 17, 2024, 8:59:55 AM_


_ Unposting Date__Ongoing_

  • Master Skills List_Operations_
  • Job Category_Full Time_
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