Cit Support Compliance Manager - Johannesburg, South Africa - Fidelity Services Group

Fidelity Services Group
Fidelity Services Group
Verified Company
Johannesburg, South Africa

3 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description

_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._

CIT SUPPORT COMPLIANCE MANAGER

Key Performance Areas:
(not totally inclusive):

  • Ensuring that contractual requirements are met as stipulated by the Client.
  • Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
  • Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
  • Ensuring that Security staff maintains required performance at all times.
  • Dealing with all required administration matters.
  • Liaising daily with Branch management on various operational issues.
  • Submitting relevant weekly / monthly incident and general reports as required by Management.

Minimum Requirements:


  • Matric certificate, PSIRA Grade A registration and accreditation.
  • At least 5 years' experience in the security industry.
  • People management experience.
  • Administration, interpersonal communication and client liaison skills are required.
  • Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
  • Computer literacy on Microsoft Programs.
  • Must be competent in all three firearms with business purpose.
  • Own valid Driver's Licence is required.
  • Must reside in Gauteng.

Other personality attributes:


  • Ability to meet strict deadlines.
  • Numerical accuracy.
  • High methodical working methods are required.
  • Attention to details.
  • Ability to liaise professionally with personnel at all levels.
  • Ability to work without supervision and under pressure.

Core Competencies:


  • Strong planning skills
  • Leadership skills
  • Organisational skills
  • Good interpersonal skills
  • Communication skills (English)
  • Client liaison skills
**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._
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