Player Success Agent - Cape Town, Western Cape

Only for registered members Cape Town, Western Cape, South Africa

1 week ago

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Job summary

The Player Success Agent is responsible for managing daily operational assessments customer interactions and reviews to ensure a high level of service and compliance.

Responsibilities

  • Handle inbound customer communications including bonus/promotional queries sports/esports market questions and account-related inquiries such as login issues detail changes and account closures.
  • Identify when to escalate queries to the appropriate internal teams.

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