Customer Support Manager - Cape Town

Only for registered members Cape Town, South Africa

2 weeks ago

Default job background
Full time

Job summary

The Customer
Suport Manager is responsible for leading and managing the customer support function to ensure excellent service delivery,
operational efficiency,
and high customer satisfaction.

This role oversees day-to-day support operations,
team performance quality standards,
and continuous improvement across all customer contact channels.


Lorem ipsum dolor sit amet
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.

Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.

Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Get full access

Access all high-level positions and get the job of your dreams.



Similar jobs

  • Support Manager

    1 month ago

    Only for registered members Cape Town

    Support Manager plays a pivotal role in delivering a consistently high standard of client service to both financial intermediaries and investors. · This role is responsible for leading and developing a team of consultants, ensuring operational excellence, and fostering a culture ...

  • Support Manager

    1 month ago

    Only for registered members Cape Town, Western Cape

    The Support Manager plays a pivotal role in delivering a consistently high standard of client service to both financial intermediaries and investors. This role is responsible for leading and developing a team of consultants, ensuring operational excellence, and fostering a cultur ...

  • Only for registered members Cape Town, Western Cape

    The Customer Support Manager is responsible for leading and managing the customer support function to ensure excellent service delivery and high customer satisfaction. · This role oversees day-to-day support operations and team performance across all customer contact channels.A m ...

  • Only for registered members Cape Town

    The People Support Manager leads the delivery of integrated People Support Services that drive business performance employee engagement and organisational growth. Acting as a trusted business partner the PS Manager ensures excellence across all people functions including employee ...

  • Only for registered members Cape Town, Western Cape

    This is a regional based position that reports directly to the Regional Executive. This role forms part of the regional structure of the Cape Region with a strong matrix supporting line to the Head: REMS. · Matric · Legal Degree or Commercial or Business-related Degree · ...

  • Only for registered members Cape Town

    We are a collective of engineers and designers who all share a passion for building the best sportsbook & casino experience possible, allowing our fans to feel closer to the games they love through the rush of winning money. · 3-5 years' experience in Customer Success or Player S ...

  • Only for registered members Cape Town, Western Cape

    We are seeking a detail-oriented and proactive Growth Support Manager (GSM) to join our dynamic sales team. · Join client sales meetings to support the sales team and ensure effective communication. · Support sales conversations by ensuring accurate capture of client requirements ...

  • Only for registered members Cape Town, Western Cape, South Africa

    This is a senior operational leadership position responsible for service quality, regulatory compliance, dispute resolution, and player protection in a highly regulated environment. · ...

  • Only for registered members Cape Town, Western Cape

    We are seeking a detail-oriented and proactive Growth Support Manager (GSM) to join our dynamic sales team. The ideal candidate will play a critical role in ensuring the smooth operation of our sales process, from creating and developing compelling proposals and presentations to ...

  • Only for registered members Cape Town, Western Cape

    We are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. · The Manager of Product Support is a critical member of the 24/7 Global Support Leadership ...

  • Only for registered members Cape Town

    +The Customer Support Manager oversees day-to-day support operations to ensure excellent service delivery. · +Manage daily customer support across live chat, email, and calls · +Ensure adherence to service level agreements (SLAs), response times, and quality standards. · ...

  • Only for registered members Cape Town

    We are seeking a detail-oriented and proactive Growth Support Manager (GSM) to join our dynamic sales team.The ideal candidate will play a critical role in ensuring the smooth operation of our sales process, from creating and developing compelling proposals and presentations to c ...

  • Only for registered members Cape Town

    We are seeking a detail-oriented and proactive Growth Support Manager (GSM) to join our dynamic sales team.The ideal candidate will play a critical role in ensuring the smooth operation of our sales process, from creating and developing compelling proposals and presentations to c ...

  • Only for registered members Cape Town

    This is a regional based position that reports directly to the Regional Executive. This role forms part of the regional structure of the Cape Region with a strong matrix supporting line to the Head: REMS. The role manages the regional support functions and different specialist fu ...

  • Only for registered members Cape Town

    We are seeking a Customer Support Manager to join our team in Cape Town. · As a Customer Support Manager at YesPlay you will support the department's results and ensure the smooth operation of the team with guidance from our experienced Department Head. · ...

  • Only for registered members Cape Town

    +We are seeking a detail-oriented · and proactive Growth Support Manager (GSM) to join our dynamic sales team.+Proposal writing · High attention to detail · Experience in client interaction · and coordination between sales · and delivery teams. · ...

  • Only for registered members Cape Town

    Job summary · At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. · Responsibilities Include:People Management and Staff DevelopmentEffec ...

  • Only for registered members Cape Town, South Africa

    We are all in on purpose. We deliver world-class digital education at scale. As the parent company of edX, we power more than 4,000 online higher education offerings – from free courses to full degrees. · ...

  • Only for registered members Cape Town Full time

    We are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. · The Manager of Product Support is a critical member of the 24/7 Global Support Leadership ...

  • Only for registered members Cape Town

    We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. · This position is responsible for leading our Tier 1 Product Support team, providing high quality customer and techni ...