Supervisor - Cape Town, South Africa - Kerzner International Resorts

Thabo Mthembu

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Thabo Mthembu

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Description
Supervisor
(8398)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life.

With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.


Set in the vibrant heart of Cape Town's waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences.

The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations.

Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure.

This is not simply our job, it's our passion


Job Summary


As soon as the security supervisor arrives on duty after he/she has clocked in on the biometric system he/she proceeds to the control room and peruses the occurrence book.

The day shift or night shift supervisor then meet and do a shift hand over informing about any functions, changes on the rosters ad-hoc's if any and any irregularities that might have occurred on his/her shift

Key


Responsibilities:


  • Monitoring of 24/7 CCTV Surveillance Camera System
  • Able to work shifts
  • Responsibility for Keys and handling of Cash Floats, safes and doors
  • Managing of Security Personnel
  • Shift Reports
  • Basic Computer Skills, Outlook, Excel, Microsoft Word
  • Fluent in English
  • Telephone skills
  • Ability to respond to emergency situations
  • Processing of Lost & Found Items
  • Staff Searches
  • Dealing with Guests
  • Lock Readings
  • Room Safes
  • After Hours goods receiving/stores
  • Management of parking area for events and functions
  • Safe keeping of all department equipment
  • Delivery of service productivity in line with management requirements
  • Day to Day operational requirements in the absence of the Security Manager
  • Dealing with all Guest injuries


  • Complete WCA

  • Forms for staff injuries
  • Managing and minimizing all Theft related incidents /concerns
  • Handling Guest Firearms
  • Checking of First Aid Boxes
  • Patrolling of the entire Resort
Skills, Experience & Educational Requirements

  • Matric
  • 23 years in a Security Supervisor Position.
  • PSIRA
  • Security GRADE B


  • First-Aid level

  • Fire Fighting
  • Computer Literacy
  • Minimum 23 years Supervisor Duties Security Operations and Control Room Procedures
  • Access Control Essential
  • Basic Knowledge of Fire Panel/Alarm System
  • CCTV Experience Essential
  • Telephone Etiquette
  • Fluent in English
Language

  • Managing staff

Date Posted: 13 June 2023

Closing Date: 20 June 2023
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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