Technical Lead - Pretoria, South Africa - Professional Sourcing

Professional Sourcing

Verified Company

Pretoria, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

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Description

Job Overview:

Technical Lead - National Cash Management Solution (Financial Services)

Location:
Pretoria, Gauteng

A leading
financial services institution in Pretoria has a brilliant opportunity available for a skilled
National Cash Management Solution - Technical Lead.

Position Overview:

The main purpose of this position is to
provide technical support leadership to the National Cash Management Solution (NCMS) in terms of system availability, solution provision and the implementation of enhancements.

Key Performance Areas:

- _Analyse information and _
_provide reports on incidents, problems, and production releases

_:
- _Develop and maintain procedures for maintenance, _
_Business Continuity Planning (BCP) and Information Technology Service Continuity Management (ITSCM)

_:
- _Manage the _
_resolution of incidents__ in accordance with agreed service standards._
- _Drive the deployment of _
_NCMS-related solutions and technologies__._
- _Manage the _
_Service Level Agreements__ (SLAs) with suppliers._
- _Ensure adherence to _
_change control and release management processes__._
- _Lead and perform _
_BCP, ITSCM and system maintenance exercises

_:
- _Facilitate periodic _
_vulnerability scanning and implement the necessary resolutions__._
- _Manage _
_stakeholder relationships__._

Essential Experience, Qualifications and Skills Required:

A
completed Bachelor's degree (NQF 7) in Information and Communication Technology (ICT)

:

-
At least 5 to 8 years' experience in an
ICT Application Support environment, with
at least 3 years in a
Supervisory role
:

-
Knowledge and skill in:

Application Support and Maintenance
, Quality
assurance
, IT Governance
, and Continuous Improvement**.