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  • Senior Systems Analyst - Sandton - Boardroom Appointments

    Boardroom Appointments
    Boardroom Appointments Sandton

    3 weeks ago

    Boardroom Appointments background
    Description

    Senior Systems Analyst

    The Senior Systems Analyst designs and implements systems, providing subject matter expertise on technical solutions. They compile technical specifications from business requirements.

    Key Responsibilities:

    • Cost Consciousness: Demonstrate awareness of personal contribution to costs and productivity, identifying potential risks that may lead to increased costs and preventing wastage.
    • Risk Management: Escalate potential risks and propose improvements on internal processes that impact service levels and customer satisfaction.
    • Customer Focus: Ensure first-time resolution of customer queries or complaints, adhering to organisational values and service standards.
    • Turnaround Times: Meet set turnaround times while ensuring own availability, reliability, and accuracy.
    • Process Improvement: Investigate new ways to optimise processes, flag opportunities to migrate to platform, and support the use of technology in process and system improvements.

    Technical Expertise:

    • System Design: Designs components and provides input to Business Analysts and Solution Architects.
    • Technical Specifications: Compiles technical specification and impact analysis, reviewing requests contained in functional specification requirements.
    • Databases: Evaluates the impact of change business requirements on databases, business processes, interfaces with other systems, and work-flows.

    Qualifications and Experience:

    • Bachelor's degree in Information Technology.
    • Five years + experience in development or business system knowledge.

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