Internal Healthcare Consultant - Durban, South Africa - Aon Corporation

Aon Corporation
Aon Corporation
Verified Company
Durban, South Africa

1 month ago

Thabo Mthembu

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Thabo Mthembu

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Posting Description:

Internal Healthcare Consultant - Durban
Do you have experience in Healthcare (medical aid) consulting? Do you live in Durban? Read on

Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like
Being the primary point of contact for clients

Member management

Resolve routine queries via inbound and outbound calls to and from the Aon Resolution Centre

Provide retention support to Healthcare Benefit Consultants

Preparation of the off-lodging complaints with the CMS

Investigation, negotiation and resolving greater extreme care on behalf of clients

Engage in business development and/or contributing directly or indirectly to all business development efforts in Aon South Africa

Skills and experience that will lead to success


  • A recognised matric qualification
  • An NQF5 or equivalent qualification in Healthcare / Healthcare Administration
  • A relevant bachelor's degree from a reputable tertiary educational institution would be advantageous
  • Registration as a representative with the FSCA in terms of the FAIS act and CMS
  • Accreditation on 8 medical schemes, 3 GAP cover schemes and 2 occupational health products is required


  • Welldeveloped knowledge of principles and practices within a technical/professional discipline
  • The ability to analyse data from medical schemes competently and objectively
  • Good knowledge of policy wordings

Skills and Attributes

  • Analytical skills i.e. problemsolving, potential problem analysis and decision analysis
  • Ability to work in and contribute to teams constructively
  • Spoken and written communications skills
  • Influencing and persuading skills
  • Interpersonal skills
  • Computer literacy in Excel and Word


  • At least 5 years experience in a similar or related role
  • Extensive healthcare experience
  • Proven record of achievement as a consultant

How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce.

Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.

Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself.

We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work..

and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.


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