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  • Restaurant Manager - Johannesburg - The Hiring House

    The Hiring House
    The Hiring House Johannesburg

    1 week ago

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    Description

    Job Description

    Leadership and Staff Management

    We are seeking a seasoned Restaurant Manager to oversee the day-to-day operations of our establishment. Key responsibilities include supervising, training, and motivating a team of front-of-house and back-of-house staff.

    • Create and manage staff schedules to ensure adequate coverage for smooth operations.
    • Conduct regular performance reviews and provide guidance for professional development.

    Customer Service

    The ideal candidate will prioritize delivering exceptional dining experiences to all guests, addressing and resolving any complaints or issues promptly.

    • Maintain high standards of service quality and guest satisfaction.
    • Build strong relationships with regular patrons as the face of the restaurant.

    Operational Management

    This role requires oversight of all aspects of restaurant operations, including inventory management, supplier relations, and cost control.

    • Implement and enforce health, safety, and hygiene standards in compliance with local regulations.
    • Manage reservations and optimize seating arrangements to maximize revenue.

    Financial Management

    The successful candidate will be responsible for monitoring budgets, controlling expenses, and tracking financial performance.

    • Analyze sales trends and implement strategies to boost revenue and profitability.
    • Collaborate with senior management to set and achieve business goals.

    Marketing and Promotions

    We are looking for a skilled individual to assist in planning and executing marketing campaigns and special events.

    • Promote the restaurant through social media and other platforms to attract new customers.
    • E nsure that branding and messaging align with the restaurants identity.

    Requirements

    To be considered, candidates must have:

    • Proven experience as a Restaurant Manager or in a similar leadership role.
    • Strong knowledge of food and beverage operations, including front-of-house and back-of-house processes.
    • Excellent organizational, problem-solving, and decision-making skills.
    • Outstanding interpersonal and communication skills.
    • Ability to work flexible hours, including evenings, weekends, and holidays.
    • Proficiency in restaurant management software and basic financial reporting.

    Preferred Qualifications

    Candidates with the following qualifications are highly desirable:

    • Certification in hospitality or restaurant management.
    • Experience in managing a luxury or fine-dining establishment.
    • Familiarity with wine and cocktail programs is a plus.

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