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  • Principal Security Managed Services Engineer - Gqeberha - NTT DATA, Inc.

    NTT DATA, Inc.
    NTT DATA, Inc. Gqeberha

    1 month ago

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    Description

    Impact with us at NTT DATA

    We're a company pushing boundaries and making a difference to our clients and society.

    Our workplace values diversity and inclusion – it's where you can grow, belong and thrive.

    Your day at NTT DATA

    The Principal Security Managed Services Engineer is a key technical leader responsible for designing, implementing and managing highly complex security solutions for clients.

    This role acts as a consultant in the field ensuring highly complex contracted Managed Services outcomes are delivered to the client.

    The Principal Security Managed Services Engineer guides other engineers within the team and collaborates with cross-functional teams and serves as a subject matter expert in security solutions.

    Key Responsibilities:

    • Creates and maintains the security Infrastructure of managed service to clients.
    • Provides highly technical or sophisticated in nature support across security technologies/security solutions.
    • Acts as emergency support contact as needed, for critical client and business-impacting issues.
    • Leads the design and architecture of managed security solutions for clients, considering their unique requirements and business objectives.
    • Oversees the implementation of security solutions, including security design, configuration, and deployment and ensures adherence to best practices and industry standards.
    • Monitors and optimizes the performance of clients' security infrastructures, identifying and resolving issues proactively.

    Knowledge and Attributes:

    • Excellent problem-solving skills with ability to identify complex security issues.
    • In-depth knowledge of security technologies and understanding of managed services concepts.
    • Demonstrates leadership skills, with effective communication and interpersonal skills to interact with clients, vendors, and internal teams.
    • Strong scripting skills in languages such as Python, Perl, or Ruby, and experience with automation tools like Ansible, Puppet, or Chef.

    Academic Qualifications and Certifications:

    • Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
    • CCNP or PCNSE in Security / CCIE / CISSP / Automation certifications or equivalent preferred.

    Required Experience:

    • Extended Managed Services experience handling complex Security Infrastructure.
    • Extended knowledge and experience in ticketing tools, preferably Service Now.

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