Implementation Specialist KwaZulu-Natal - SALT

SALT KwaZulu-Natal

1 week ago

Technology / Internet

Description

Duties & Responsibilities

Our client is a leading international provider of omnichannel Business Process Outsourcing (BPO) solutions. They offer innovative services across various industries, driving business impact globally.

Main Purpose of Role: As an Implementation & Consulting Specialist, you will play a key role in providing field (onsite at customers) and remote support, consultation, and implementations to clients.

Key Responsibilities:

Assist clients globally with their implementation needs, focusing on omnichannel BPO solutions.
Lead and participate in implementations according to project plans.
Collaborate with clients to understand their unique requirements and provide tailored solutions.
Provide ongoing support and consultation to ensure smooth operations and client satisfaction.
Contribute to knowledge sharing and continuous improvement initiatives within the team.

Required Qualifications and Experience:

Degree/Diploma or relevant tertiary qualification in IT, Business Administration, or related fields.
Certifications related to BPO industry and project management are advantageous.
Minimum 3 years of experience in BPO services, Consulting, and Implementation.
Strong understanding of omnichannel BPO solutions and technology.
Excellent communication, presentation, and stakeholder management skills.
Customer-centric approach with a focus on delivering high-quality service.
Ability to work effectively in a fast-paced and dynamic international environment.

Technical and Behavioural Competencies:

Good understanding of omnichannel BPO solutions and their impact on business operations.
Proficiency in Microsoft Office tools and project management software.
Ability to analyze client needs and develop customized solutions.
Strong problem-solving and decision-making skills.
Collaborative mindset with the ability to work in cross-functional teams.

Standard Processes & Tools:

Utilize tools and methodologies to streamline implementations and improve efficiency.
Stay updated with industry trends and best practices in omnichannel BPO solutions.
Participate in training and development programs to enhance skills and knowledge.

Why Work with Us?

You'll have the opportunity to work with a dynamic and diverse team on cutting-edge omnichannel BPO solutions for global clients. Competitive compensation packages, professional development opportunities, and a supportive culture await you.

Implementation & Consulting Specialist
1 week ago

SALT KwaZulu-Natal

Implementation & Consulting Specialist · Permanent · Full Time · At Salt, we offer a unique opportunity to work with a leading international provider of omnichannel Business Process Outsourcing (BPO) solutions. · You will be part of a dynamic and diverse team working on cutting-e ...
Implementation and Consulting Specialist Payroll
11 hours ago

Network Contracting Solutions Durban

Job Title: Payroll Implementation and Consulting Specialist · Fully Remote Role - Based in Durban. Company with software design and implementation requires the services of a skilled payroll implementation and consulting specialist. · Duties & Responsibilities · Implementing softw ...
Implementation Specialist Durban Central
11 hours ago

Network Contracting Solutions Durban

Job Title: Payroll Implementation and Consulting Specialist · About the Role · We are seeking a skilled payroll implementation and consulting specialist to join our team. · Main Responsibilities · Implement software at clients' premises, ensuring smooth integration and minimal di ...
Implementation and Consulting Specialist Payroll
2 weeks ago

Network Contracting Solutions Durban

Payroll and Human Resource Specialist · Fully remote role based in Durban. Company with software design and implementation requires skilled payroll implementation and consulting specialist. · Duties and Responsibilities: · Implement software at clients' premises. · Perform need a ...
Implementation Specialist Durban Central
3 days ago

Network Contracting Solutions Durban

Job Title: Payroll Implementation and Consulting Specialist · We are a company with expertise in software design and implementation, seeking the services of a skilled professional to fill this key role. · Duties & Responsibilities · Implementing software at clients' premises to m ...
Pricing Specialist
4 days ago

Mass Staffing Projects Durban

Pricing Specialist · Mass-Staffing Projects offers an exciting opportunity for a Pricing Specialist to join our team. · Key Responsibilities: · Develop and implement pricing strategies to maximize revenue. · Analyze market trends and competitor activity to inform pricing decision ...
Quality Specialist Durban
2 hours ago

AGC Recruitment Durban

Quality Specialist (Plant) · Our client in the automotive industry is currently seeking a Quality Specialist to oversee quality management within their manufacturing facility in Durban, South Africa. This is a full-time, permanent position offering a competitive salary and benefi ...
Communications Specialist Durban
1 week ago

Hire Resolve Durban

Job Title: Communications Specialist · Job Summary:Our client is seeking a skilled Communications Specialist to develop and implement communication strategies that promote the organization's brand and message. This role involves creating content for various channels, including so ...
Security & Emergency Specialist
3 days ago

Ntice Search Solutions Durban

Job Title: Security and Emergency Specialist · We are seeking a skilled Security and Emergency Specialist to join our team at Ntice Search Solutions. The successful candidate will report to the SHERQ Manager and be responsible for providing security and emergency services to our ...
Hardware and Storage Specialist
11 hours ago

NTT Data Durban

Hardware and Storage Specialist Role · The Hardware and Storage Specialist plays a crucial role in designing, implementing, and maintaining our organization's network infrastructure, hardware systems, and storage solutions. · This position ensures optimal performance, security, a ...
Cloud Specialist
2 days ago

Spar Group Limited Durban

Cloud Specialist - AzureThe Cloud Specialist role plays a critical part in advancing the Group's cloud strategy, adhering to best practices. · This involves designing, deploying, managing, and optimizing cloud infrastructure and services. Additionally, it encompasses responsibili ...
Hardware and Storage Specialist
2 hours ago

HR Genie Durban

Hardware and Storage Specialist Job Description · About the Role · We are seeking a skilled Hardware and Storage Specialist to join our team at hr-genie. The successful candidate will be responsible for designing, implementing, and maintaining network infrastructure, hardware sys ...
SHEQ Systems Specialist
1 week ago

Fempower Durban

SHEQ Systems Specialist Role at Fempower · Fempower is seeking a seasoned SHEQ expert to join our team in Durban. As a SHEQ Systems Specialist, you will be instrumental in driving compliance, enhancing systems, and ensuring seamless implementation of SHEQ standards across the man ...
Procurement Specialist
1 week ago

CA Financial Appointments Durban

Procurement Specialist · A dynamic and entrepreneurial CA(SA) is required to take up the role of Procurement Specialist based in Durban. The ideal candidate will enjoy deal making, working closely with stakeholders, and solving complex problems with simple solutions. · Responsibi ...
ICT Development and Architecture Manager
18 hours ago

Express Employment Professionals (Durban South) Durban

ICT Strategy Development and Implementation Specialist · This position encompasses the planning, analysis, design, and implementation of ICT strategies by combining business capabilities with end-to-end value delivery, information, and organizational structure. · Key Responsibili ...
Academic Development Practitioner
1 week ago

Durban University of Technology Durban

Academic Development Specialist · This is a specialist position that focuses on enhancing teaching and learning within the faculty. · Key Responsibilities · Academic Development Initiatives: Develop and implement initiatives to improve teaching methods, assessment practices, and ...
product specialist
1 week ago

Emporium Durban

Job Title: Product Specialist – Advanced Wound Care · About the Role · We are seeking a highly skilled and experienced Product Specialist to join our team at Emorium in Durban North. As a Product Specialist, you will be responsible for building and maintaining strong relationship ...
BI Developer
4 days ago

Tumaini KwaZulu-Natal

A passionate Business Intelligence Developer is required to join Tumaini, a reputable organization based in Durban. · Key Responsibilities · Translate operational requirements into technical specifications for system implementation. · Provide expert-level technical support and re ...
Category Specialist
2 hours ago

GUD Filters Durban

Job Category: FMCG, Retail, Wholesale and Supply Chain · Location: Durban · Contract: Permanent · Remuneration: Market Related · EE Position: Yes · Introduction · We are seeking a skilled Category Specialist to drive strategic procurement initiatives within our organization. As a ...
Registered Peer Recovery Specialist - 1109
1 week ago

Valley Health Durban

Job Description · The Registered Peer Recovery Specialist plays a vital role in providing peer-to-peer support services to individuals enrolled in the Outpatient Behavioral Health Programs at Valley Health. · This position involves weekday daytime and evening program coverage, as ...