Order Admin Clerk - Cape Town - West Coast Personnel

    West Coast Personnel
    West Coast Personnel Cape Town

    1 week ago

    West Coast Personnel background
    Description

    Job Description:

    We are seeking an experienced professional to join our team as an Order Admin Clerk. This role is ideal for someone with a passion for customer service and a background in sales and manufacturing.

    Key Qualifications:

    • Grade 12 or equivalent
    • 35 years of experience in a customer service or internal sales support role
    • Proficient in Microsoft Office (Excel, Word, PowerPoint) and CRM systems
    • Bilingual in English and Afrikaans
    • Experience with ERP systems is essential
    • Basic knowledge of export processes is an advantage
    • Experience in the sales and manufacturing industry

    Responsibilities:

    • Sales Order Processing:
      • Accurately capture sales orders within specified deadlines
      • Invoice orders and ensure timely dispatch
      • Process export orders, including necessary documentation
    • Daily Order Management:
      • Follow up on production and import orders, providing feedback to customers
      • Manage blanket orders and export preparations
    • Customer Interactions:
      • Handle walk-in customers and process quotations efficiently
      • Ensure timely responses to quotation requests
      • Process payments for quotations and cash sales

      Work Environment:

      Monday to Thursday: 8am - 5pm

      Friday: 8am - 3pm

      Remuneration Package:

      Competitive basic salary

      Pension plan

      Voluntary medical aid options available

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