Technical Coordinator - Cape Town, South Africa - Enermech

Description

Work with a Global Organization

• Fulltime Permanent position.
• Based in Cape Town
• South Africa

We are?
A leading specialist engineering services company delivering integrated solutions for complex energy and infrastructure projects and operating assets. Our business is built on the belief that our people are what make EnerMech excellent.

When we are thriving globally it's not just about investing in our infrastructure, service offering and technology, but by also investing in our people.

The role?

• Technical review of customer enquiries to determine requirements.
• Provide technical knowledge support and advise on product range related to cranes spares and rigging / lifting equipment.
• To process sales enquiries/orders and managing orders through to payment
• Develop and maintain good customer relationships for key accounts and all clients.
• Develop and maintain strong working relationships with key suppliers.
• General Administration.

Main Responsibilities & Key Result Areas

• Responsible for complying with company systems, processes and procedures. (sales/quote/order process through to billing/being payment)
• Responsible for contribution to the product line business development strategy and the introduction of new technologies and/or alliances.
• Responsible for supporting the integrated management system and business policies. (using the integrated management system & ensuring all documents are up to date with the any changes and rolling this out to the team, i.e., documents on SharePoint, UOR's etc.)
• Responsible for complying to all EnerMech QHSE policies.
• Responsible for ensuring accounts payable invoices are completed weekly, complete weekly sales tracker updates or pass information on for update as appropriate.
• Responsible for ensuring client specific requirements are met, i.e., submission of Monthly client reporting.
• Responsible for managing individual accounts on a daily basis and support as a team to deliver priorities and workload.
• Responsible for regular client Visits/customer growth.
• Identify AFE requirements and feedback to sales lead and head of business line.

Recognized Qualifications and Experience

_Essential:
_

• Experience working with Microsoft systems, Excel, Word etc.
• Technical knowledge of offshore and onshore cranes.
• Ability to read and interpret technical drawings and manuals to identify crane spares and parts.
• Knowledge of lifting equipment and rigging lofts.
• Previous Technical sales experience with product line (cranes and lifting).
• Dealing face to face with clients.
• Driving License.
• Strong Commercial & Financial understanding.

_Preferred:
_

• Previous technical experience in similar role.
• Knowledge of the EnerMech business activities and respective product line.
• Previous experience in the offshore oil and gas industry.

Behaviors

and Personal Qualities:


_Essential:
_

• Aware of own strengths and weaknesses
• Questions and confirms understanding of own HSE roles and responsibilities.
• Applies and adheres to safety policies and procedures including the EnerMech Lifesaving rules.
• Recognizes and acts upon opportunities within own area of responsibility.

_Preferred:
_

• Begins to understand work practices and how to contribute to a team.
• Uses standard procedures / 'rules of thumb' to solve straightforward problems in welldefined work situations.
• Interprets procedures within context of the situation and recognizes when consultation is required.
• Generates new ideas and good at putting ideas into the wider context.
• Enthusiastically seeks additional responsibility.
• Learns how own role can contribute to business unit's performance.