- Effectively handle all aspects of the ccustomers to finalize their rental agreement by returning the vehicle and keys, and the car rental staff inspect the vehicle for fuel levels, mileage, and any potential damages
- Provide excellent customer service, effectively assisting with customer queries.
- Various admin and general office duties, for example capturing fuel, VRV's, non revs etc., following up on overdue rentals, scanning, partial billing, fleet movement control, claims reports, rental deposits, handing in and recording of all customers lost property recoveries from vehicles.
- Responsible for the security and quality control of vehicles and other company property.
- Identification and reporting of expired licenses, service due vehicle and any other issues not conforming to our quality standards.
- Adherence to good housekeeping and general cleanliness standards for branch environment.
- Other duties on request.
- Minimum Experience:
- Minimum of 2-year front office/ customer service experience.
- Minimum Qualification:
- NQF level 4 (Matric or equivalent)
- Minimum Requirements:
- Code 8 driver's license – must have at least 1 years driving experience.
- Computer literate.
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Customer Service Agents - Cape Town - Tower Group

Description
Our client is seeking Customer Service Agents who meets the following criteria:
Customer Service provides the first line of service to customers, assisting customers with the return of their rental vehicle, and with all other requests for assistance related to reservations, during or post-rental queries etc.
Qualifications and Experience
Qualifications and Experience
-
Customer Service Agent
WNS (Holdings) Limited (ADR)- Cape Town
-
Customer Service Agent
Boardroom Appointments- Cape Town
-
customer service agent
WNS (Holdings) Limited (ADR)- Cape Town
-
customer service agent
WNS (Holdings) Limited (ADR)- Cape Town
-
Customer Service Agent
The Shoprite Group of Companies- Western Cape
-
Customer Service Agent
Bridgena Barnard & Associates- Cape Town
-
Financial Service Agent
Full time One and Only Direct- Cape Town
-
Customer Service Agent
WNS (Holdings) Limited (ADR)- Cape Town
-
Customer Service Agent
Buffalo- Cape Town
-
Financial Service Agent
One and Only Direct- Cape Town
-
Customer Service Agent
O'Brien Recruitment- Cape Town
-
Service Support Agent
Altron- Cape Town
-
Customer Service Agent
AnyVan- Cape Town
-
Customer service Agent
Callforce- Cape Town
-
Technical Service Agent
Ecowize - Southern Africa- Wes-Kaap
-
Customer Service Agent
West Coast Personnel- Cape Town
-
Customer Service Agent
Dash BPO South Africa (Pty) Ltd- Cape Town
-
Customer Service Agent
Boomerang Marketing- Cape Town
-
customer service agent
WNS (Holdings) Limited (ADR)- Cape Town
-
Customer Service Agent
Greys Personnel- Cape Town