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- Concierges welcome and greet guests when they arrive at the establishment, creating a friendly and positive environment to make a good first impression.
- After greeting guests, the concierge offers high-quality service by helping with check in process and direction.
- Concierges may ask questions to determine the details of the guest while welcoming them, including asking their name and whether they have a meeting.
- By offering a strong greeting, concierges can set the tone for the rest of the guest's stay and establish a high standard for attentive service
Concierge - Johannesburg, South Africa - Strategic Personnel
Description
Qualifications
Matric Certificate (Minimum requirement)
Experience
2-4 years Client Service or call centre experience