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Surrey Estates

    Couple Management Team - Surrey, South Africa - Bright Search Recruitment (Pty) Ltd

    Bright Search Recruitment (Pty) Ltd
    Bright Search Recruitment (Pty) Ltd Surrey, South Africa

    1 month ago

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    Description
    Key Responsibilities:
    Her Role:
    • Manage guest bookings, arrivals, and departures efficiently.
    • Foster a hospitable atmosphere to guarantee exceptional guest experiences.
    • Resolve guest inquiries and accommodate special requests.
    • Lead and supervise villa personnel, including scheduling and performance evaluations.
    • Oversee financial dealings and maintain precise financial documentation.
    • Conduct property tours and engage with agents.
    • Handle administrative responsibilities, including financial records and inventory management.
    • Supervise ongoing initiatives, ensuring effective implementation.
    His Role:
    • Welcome guests and attend to their requirements.
    • Maintain the aesthetics of gardens and property.
    • Perform necessary maintenance tasks as needed.
    • Oversee and coordinate various projects, ensuring they are completed on schedule.
    • Manage administrative duties related to property oversight.
    Required Experience & Qualifications:
    For Both:
    • Diploma in Hospitality Management or equivalent qualification.
    • Team-oriented with demonstrated leadership capabilities and a proactive mindset.
    • A genuine enthusiasm for hospitality and a dedication to providing outstanding guest service.
    Her Qualifications:
    • At least 3 years of experience in hospitality, ideally within 4 or 5-star venues.
    • Strong leadership and team management abilities.
    • Experience in villa operations, covering front desk, kitchen, and housekeeping functions.
    • Proficient in Outlook, Excel, and Word; familiarity with Evivo Booking platform is advantageous.
    • Excellent organizational skills and meticulous attention to detail.
    • Background in financial management, marketing, and social media engagement.
    • Willingness to work flexible hours and thrive under pressure.
    His Qualifications:
    • Possession of a valid driver's license.
    • Experience in villa maintenance and property management.
    • Ability to work independently and manage diverse tasks.


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