- Manage guest bookings, arrivals, and departures efficiently.
- Foster a hospitable atmosphere to guarantee exceptional guest experiences.
- Resolve guest inquiries and accommodate special requests.
- Lead and supervise villa personnel, including scheduling and performance evaluations.
- Oversee financial dealings and maintain precise financial documentation.
- Conduct property tours and engage with agents.
- Handle administrative responsibilities, including financial records and inventory management.
- Supervise ongoing initiatives, ensuring effective implementation.
- Welcome guests and attend to their requirements.
- Maintain the aesthetics of gardens and property.
- Perform necessary maintenance tasks as needed.
- Oversee and coordinate various projects, ensuring they are completed on schedule.
- Manage administrative duties related to property oversight.
- Diploma in Hospitality Management or equivalent qualification.
- Team-oriented with demonstrated leadership capabilities and a proactive mindset.
- A genuine enthusiasm for hospitality and a dedication to providing outstanding guest service.
- At least 3 years of experience in hospitality, ideally within 4 or 5-star venues.
- Strong leadership and team management abilities.
- Experience in villa operations, covering front desk, kitchen, and housekeeping functions.
- Proficient in Outlook, Excel, and Word; familiarity with Evivo Booking platform is advantageous.
- Excellent organizational skills and meticulous attention to detail.
- Background in financial management, marketing, and social media engagement.
- Willingness to work flexible hours and thrive under pressure.
- Possession of a valid driver's license.
- Experience in villa maintenance and property management.
- Ability to work independently and manage diverse tasks.
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Sales Team Manager
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Lead a team of agents to meet and exceed business objectives, ensuring that key financial, operational, and quality metrics are consistently achieved. · Continually review and monitor the performance of all Agents/Advisors against agreed KPIs, ensuring that calls are handled prof ...
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Sales Team Manager
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Sales Team Manager Required · The team manager will be responsible for leading the success of their campaign by providing thought leadership on strategies and optimization and building strong relationships and establishing clear lines of communication with campaign managers, ope ...
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Team Manager: MiWayLife
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Information Security Team Manager
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Call Centre Team Manager
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Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to create · and deliver amazing customer experiences. Support and motivate your team to ensure they're on track · to meet client goals. Handle customer escalations, contribute to creat ...
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Sales Support Team Manager
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Our client has an opportunity available for a Sales Support Team Manager based in Cape Town. · Requirements: · Fluent in English. · Matric · 4+ years administration in a call centre environment and call centre experience- essential. · Knowledge of sales back-end processes- essent ...
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Retirement Fund Admin Team Manager
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Quality Team Lead/Assistant Manager
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Customer Service Team Manager – Financial Services
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Job Description · Manage the local Customer Service team ensuring the development and delivery of a high quality and efficient customer service operation that limits reputation damage and meets the needs of the customer in line with business objectives, standards and regulatory r ...
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Management Couple
3 weeks ago
Bright Search Recruitment (Pty) Ltd Surrey, South AfricaDuties & Responsibilities: · Her Responsibilities:Coordinate guest reservations, check-ins, and check-outs. · Create a welcoming environment and ensure high guest satisfaction. · Address guest concerns and handle special requests and arrangements. · Supervise and manage villa sta ...
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SENIOR FINANCIAL ACCOUNTANT
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Maintenance Coordinator
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Senior Project Manager
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Registered Nurse
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Procurement Manager
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Production Line Manager
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Junior/Assistant Aviation Safety Officer
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Couple Management Team - Surrey, South Africa - Bright Search Recruitment (Pty) Ltd
Description
Key Responsibilities:Her Role:
For Both: