Alarm Installation Technician - Johannesburg, South Africa - Fidelity Services Group

Fidelity Services Group

Verified Company

Johannesburg, South Africa

5 days ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Position:
Installation Technician

Reporting to:
Technical Manager

The main purpose of the job:To install electronic alarm and security equipment for domestic, commercial, and industrial sectors.

Qualification & experience:

Matric or equivalent
Minimum 5 years experience as an alarm technician
Extensive programming, wiring, installations, and faultfinding experience

Job requirements & other attributes:

Valid driver's license essential
Must be PSIRA registered (Grade C)
Sound knowledge of DSC, FBI, CADDX, IDS, Paradox, and Telecom systems
Knowledge of CCTV, Intercom systems, and access control advantageous
Able to work standby as and when required

Technical duties:

Perform alarm installations as per quotation
Program alarm panels/system as per specifications
Issue clients with quotes on site for additional equipment if necessary
Plan the cable runs with the wireman
Obtain customer codes before attending a call daily and when on Standby
Complete handovers
Complete invoices and job cards after every installation
Provide feedback to Manager / Supervisor and Call Centre upon completion of a call

Performance Standards:

Ensure that installation corresponds to Sales Rep's quotation
Ensure that alarms are programmed according to ADT prescribed standards
Ensure that the correct details are quoted
Adhere to SHE requirements at all times
Ensure that the correct customer details are obtained prior to attending the call
Ensure that handovers, invoices, and job cards are completed accurately and within prescribed standards
Ensure that feedback is provided timeously to the relevant parties

General Duties:

Download cites every morning
Keep stock up to date and assist storeman with stock take
Keep the company vehicle clean
Submit petrol slips

Performance Standards:

Ensure that stock is up to date at
Ensure that stock is up to date at

all times and report any discrepancies

Ensure that the company vehicle is clean at all times
Ensure that petrol slips are submitted weekly

Competencies (Technical & Behavioural):

Action Oriented
Priority setting
Customer Focus
Planning
Interpersonal savvy
Approachability
Functional / Technical Skills
Delegation
Integrity and Trust
Informing

Internal clients:

Installations
Servicing
Investigations
Operations
Technical Trainer

External clients:

FADT customers
Suppliers

**_Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate._