Receptionist - Mb Sandton - Johannesburg, South Africa - Motus Corporation

Thabo Mthembu

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Thabo Mthembu

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Description
Manage switchboard

  • Answer calls time timeously
  • Receive visitors in a professional manner
  • Ensure cleanliness of reception area
  • Limit "hangon" calls by offering call backs
  • Ensure paging system is on first call back after no reply

Position Overview:


Motus Mercedes-Benz Sandton currently holds a permanent vacancy for a Receptionist.


This position provides first line communication, monitor all incoming calls and ensure all customers receive a pleasant and courteous welcome.


Specific Role Responsibilities:


  • Ensure messages are correct and conveyed timeously
  • Update and distribute telephone lists to all Staff at Dealership
  • Communicate with all Staff
  • Control, monitor and record outgoing trunk calls and incoming reverse charge calls
  • Ensure Customers are directed to the employee to be visited / contacted
  • Ensure Customer's comfort whilst in waiting period
  • Ensure all calls are answered promptly and pleasantly

Qualifications and Experience:


  • A minimum of 3 years receptionist experience is essential.
  • A Receptionist certificate will be an added advantage
  • A minimum of Grade 1
  • Motor industry experience will be an added advantage
  • Must have excellent verbal communication skill

Skills and Personal Attributes:

Integrity

Team Work

Follow through skills

Self driven and resilience

Customer service orientated

Ability to cope under pressure

Interpersonal skills (emotional maturity / cross functional collaboration)

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