Receptionist - Mb Sandton - Johannesburg, South Africa - Motus Corporation
Description
Manage switchboard- Answer calls time timeously
- Receive visitors in a professional manner
- Ensure cleanliness of reception area
- Limit "hangon" calls by offering call backs
- Ensure paging system is on first call back after no reply
Position Overview:
Motus Mercedes-Benz Sandton currently holds a permanent vacancy for a Receptionist.
This position provides first line communication, monitor all incoming calls and ensure all customers receive a pleasant and courteous welcome.
Specific Role Responsibilities:
- Ensure messages are correct and conveyed timeously
- Update and distribute telephone lists to all Staff at Dealership
- Communicate with all Staff
- Control, monitor and record outgoing trunk calls and incoming reverse charge calls
- Ensure Customers are directed to the employee to be visited / contacted
- Ensure Customer's comfort whilst in waiting period
- Ensure all calls are answered promptly and pleasantly
Qualifications and Experience:
- A minimum of 3 years receptionist experience is essential.
- A Receptionist certificate will be an added advantage
- A minimum of Grade 1
- Motor industry experience will be an added advantage
- Must have excellent verbal communication skill
Skills and Personal Attributes:
Integrity
Team Work
Follow through skills
Self driven and resilience
Customer service orientated
Ability to cope under pressure
Interpersonal skills (emotional maturity / cross functional collaboration)
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