- To assist the Store Manager in driving sales and building customer loyalty, ensuring a competitive advantage for the brand.
- To execute operational activities efficiently, including expenses, stock management, shrinkage, general housekeeping, and administration.
- To ensure in-store visual merchandising meets promotional standards and maintains the appearance of the store according to the brand image.
- To support staff motivation and performance goal achievement in the absence of the Store Manager.
- To maintain the work schedule daily, following the Group's labour policy and relevant labour model.
- To execute customer service initiatives resulting in a great customer experience, driving customer loyalty, and achieving club card participation targets.
- To attend to administrative responsibilities efficiently, including time and attendance records submission to HR.
- To support the company's vision to be the customer's first choice health and beauty retailer by living and driving company values.
- Grade 12 (Maths 50% and English 50%)
- Degree in Relevant Retail/Business Management (desirable)
- Minimum 2 years' experience in an assistant store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
- Understanding and application of financial management principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk, and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of people management
- Knowledge of competency-based interviewing
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Following instructions and procedures
- Delivering Results and Meeting Customer Expectations
- Working with people
- Analysing
- Leading and Supervising
- Entrepreneurial and Commercial Thinking
- Coping with Pressures and Setbacks
Assistant Store Manager- Woodlands Hills - Bloemfontein - Clicks Group Limited

Description
Assistant Store Manager Opportunity
Job Summary: We are seeking a highly motivated and experienced Assistant Store Manager to support the efficient operation of our store and deliver exceptional customer service.
Key Responsibilities:
Requirements:
Essential Skills: