X2 Tele-sales - Pretoria, South Africa - Motus Aftermarket Parts

Motus Aftermarket Parts
Motus Aftermarket Parts
Verified Company
Pretoria, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

Alert Engine Parts is searching for X2

Tele-Salesmen to join the branch in

Key Performance Indicators will include, but not limited to;

  • Acts as the first point of contact with the customer, portraying professionalism and confidence that delivers the ultimate in customer service
  • Ensure customer satisfaction through service
  • Explore new potential markets
  • Increase profitability and maintain sales targets
  • Respond to all telephonic enquiries
  • Receive inbound customer sales inquiries
  • Provide quotations, product and service information
  • Provide support and pricing details in response to inbound enquiries
  • Promote the features and benefits of the company's products / services
  • Process sales orders
  • Arrange dispatch and administration of products and services sold
  • Receive, manage or escalate customer complaints related to the sale of products and services
  • Provide administrative support for the production of RFIs, RFPs, RFQs and other sales related documents
  • Identify sales leads and escalate them to external sales staff
  • Maintain client databases

Requirements:


  • Matric
  • 5 years' experience as sales representative in a vehicle parts/call center environment.
  • Extensive experience in a sales environment dealing with customer needs.
  • Basic knowledge of the operations of an Internal Combustion Engine
    Essential.
  • Thorough knowledge of the geographical area of responsibility.
  • Technical background
    Essential:
  • Some business acumen, understanding the costs and breakeven scenarios of customer service delivery.
  • Should be able to carry out his/her responsibilities with little supervision.
  • Be a good planner and time manager.
  • Above average negotiator.
  • Telephone etiquette and Professionalism.
  • Understanding and ability to communicate effectively and conduct business in an appropriate professional business manner.
  • Ability to effectively and cooperatively work with management
  • Clear criminal record
**Equity Statement
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