Armed Response Officer - City of Tshwane, Gauteng, South Africa - Citi Protection

Citi Protection

Verified Company

City of Tshwane, Gauteng, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Basic and Provident Fund

One of SA's leading security brands has exciting new vacancies for energetic and enthusiastic Response Officers. Great growth and learning opportunities.

MAIN PURPOSE OF JOB:

The aim of a Response Officer is to respond to all different signals forwarded from the Monitoring Center. Ensure response times as stipulated in standard operating procedure protocols

Ensure quick response to Clients emergency calls
Ensure visibility at standoff points and during area patrols
Ensure clients complaints are handled efficiently
Ensure that the disciplinary code is adhered to at all times
Ensure the safety of clients by checking premises thoroughly
High standard of service must be upheld
Have expert knowledge about all facets pertaining to your position
Attend to all meetings and training sessions
Keep your vehicle neat and tidy at all times
Assist with any problems or complaints
Give full feedback to clients where necessary
Officers are required to submit comprehensive reports and feedback as requested from time to time
Conduct daily parade and comply with Standing Operating Procedures (SOP)
Complete daily/weekly check list
Officer must stand off at delegated places during peak hours
During off peak times the area must be patrolled
Help all residents by advising and assigning possible security risks
Follow up with clients after serious incidences and offer assistance
Pay special attention to all calls
Perform a public relations service and introduction calls to new clients