Hospitality Manager - Umhlanga, South Africa - Legacy Yard Umhlanga
1 week ago
Description
Hospitality ManagerLegacy Yard is looking for a hands on Hospitality Manager
Responsibilities include but are not limited to;
- Operations visible presence on the floor, meeting, greeting customers and directing staff.
- Customer Relations
- Complaint handling, feedback reports, elevate customer experience.
- Purchasing and stock control performing stocktakes, spot checking deliveries assessing quality, quantity against invoices, compiling orders etc.
- Administrative Tasks
- Finance, Human Resources and Sales and Marketing/Promotions
- Training & Development conducting training needs analysis, providing on the job training.
- Hygiene, Health & Safety
- HACCP, Fire Walks etc.
Requirements:
- Be passionate and enthusiastic about the role
- Enjoy serving and interacting with customers to enhance their experience
- Encourage the development of your team through excellent communication and organizational skills
- Have a cando attitude to continually assess the needs of the business
- Create and maintain a warm and welcoming environment,
- Have a genuine interest in good quality food, presentation and merchandising
- Available to work flexible hours that may include early mornings, evenings, weekends, and/or holidays
- The successful applicant will have a minimum of 23 years recent experience in a Management/Supervisory level within a food environment
Ability to commute/relocate:
- Umhlanga, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)
Experience:
- Hospitality: 1 year (required)
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