Hospitality Manager - Umhlanga, South Africa - Legacy Yard Umhlanga

Legacy Yard Umhlanga
Legacy Yard Umhlanga
Verified Company
Umhlanga, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description
Hospitality Manager
Legacy Yard is looking for a hands on Hospitality Manager


Responsibilities include but are not limited to;

  • Operations visible presence on the floor, meeting, greeting customers and directing staff.


  • Customer Relations

  • Complaint handling, feedback reports, elevate customer experience.
  • Purchasing and stock control performing stocktakes, spot checking deliveries assessing quality, quantity against invoices, compiling orders etc.


  • Administrative Tasks

  • Finance, Human Resources and Sales and Marketing/Promotions
  • Training & Development conducting training needs analysis, providing on the job training.
  • Hygiene, Health & Safety
  • HACCP, Fire Walks etc.

Requirements:


  • Be passionate and enthusiastic about the role
  • Enjoy serving and interacting with customers to enhance their experience
  • Encourage the development of your team through excellent communication and organizational skills
  • Have a cando attitude to continually assess the needs of the business
  • Create and maintain a warm and welcoming environment,
  • Have a genuine interest in good quality food, presentation and merchandising
  • Available to work flexible hours that may include early mornings, evenings, weekends, and/or holidays
  • The successful applicant will have a minimum of 23 years recent experience in a Management/Supervisory level within a food environment

Ability to commute/relocate:

  • Umhlanga, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

Experience:


  • Hospitality: 1 year (required)

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