Branch Controller - Roodepoort, South Africa - FirstRand
Description
Job DescriptionTo manage branch resources and implement operational policies and processes to maximise sales as return on capital employed; mitigate risks and ensure excellent customer experiences
- Drive and Monitor Operations and Migration to enable the Branch to achieve maximum operational effectiveness and influence effective digitisation of customers
- Measure and ensure compliance to Branch Audit and process and processes requirements to mitigate risk
- Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence
- Identify opportunities to expand our customer base with creditworthy and potentially profitable customers
- Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
- Prevent wastage and identify process improvements to contain and reduce costs
Application Closing Date
17/03/24
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