Duty Manager - Cape Town, South Africa - HotelJobs

HotelJobs

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

You will be required to assist heads of departments in overseeing all departments in the Resort with focus on Housekeeping, Front office and Food and Beverage

Providing a visible management presence while on duty.
Ensuring each department that you oversee is prepared and staffed for each shift.
Training of staff
Ensuring that the standards of the resort are maintained.
Ensuring all Policies and Procedures are adhered to.
Stock control where necessary in various departments
Overlooking daytoday operation of the whole facility
Communicating with customers (handling complaints, collecting ideas on improving the operation, providing information, selling facilities, checking premises, reporting any damages and breakdowns and checking if repairs have been completed)
Communicating with employees
Assisting other heads of departments with their work
Reporting to the General Manager and Deputy General Manager

Previous Exprerience advantageous

Front office systems:
Opera, Micross

2 to 3 years relevant experience