Group Operations Manager - Pretoria, South Africa - HotelJobs

HotelJobs

Verified Company

Pretoria, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

National Hotel group with their Head Offices in Pretoria is looking for a Group Operations Manager. The Group Operations Manager has a pivotal role at the heart of the business.

Mainly responsible for overseeing all operational aspects of company strategy, helps set strategic goals and is responsible for the flow of operations information to the chief executive and the board.

Responsibilities:

Develop and control operational budgets to promote profitability and ensure the company has all the resources required to meet its objectives within agreed financial parameters.
Oversee purchasing to ensure that the company has the goods and services required for production purposes within agreed costs and quality standards and at the right times.
Evaluate overall company performance by gathering, analyzing, and interpreting data and metrics.
Ensure, compliance to Standard Operating Procedures for all areas of the hotels Department(s).
Direct and oversee operations staff to ensure that they are motivated and trained to carry out their responsibilities to the required standard.
Collaborate with team members to achieve better results
Gather feedback from customers or prospects and share with internal teams
Maintain working relationships with the General Managers and Directors to ensure effective coordination of all company activities in support of corporate objectives.
Act as the company's main adviser on all issues relating to operational functions and keep abreast of latest developments to ensure that the company maintains its competitive position.
Have eye for detail and aim for quality.
Sets and ensures that the Hotel teams are aware of the performance indicators which are used in measuring the effectiveness of the Department.
Produces reports as required by the Hotels and Head Office.
Visits key clients and prospective key clients and attends workshops and tradeshows as required

Requirements:

Bachelor's degree or higher, ideally in Operations, Business Related or Hospitality
3 to 4 years' work experience as a Group Operations Manager
Fully conversant with Opera and open to learning all other related software to enable execution of duties
Strong Budgeting and Forecasting skills
Product Development
Strategic Planning
Good Employee Relationsate objectives.