Current jobs related to Cloud Support Engineer - Cape Town - Amazon
-
IT Support Engineer
6 days ago
Communicate IT Cape TownIT Support Engineer · Main Responsibilities: · We are looking for an IT Support Engineer who can provide top-notch technical support and help us achieve our goals. · Duties & Responsibilities · Job Description: · Our ideal candidate will have a strong background in Computer Scien ...
-
IT Support Engineer
5 days ago
NMG Consulting Cape TownJob Description: · We are seeking a highly skilled IT Support Engineer to provide world-class technical support to our employees. This role requires a high level of technical proficiency, excellent written and verbal communication skills, and the ability to diagnose and resolve c ...
-
IT Support Engineer
6 days ago
NMG Group Cape TownWe are seeking an IT Support Engineer to provide world-class support to our employees. · This person will be responsible for delivering and supporting the latest technology while maintaining a high level of reliability. · Key Responsibilities: · Deliver exceptional user experienc ...
-
Support Engineer
6 days ago
MBR Partners Cape TownJob Description: · Support Engineers play a vital role in various product lines, focusing on custom applications. · Key Responsibilities: · Taking ownership of customer issues and driving them to resolution, including bug identification. · Performing effective preventative mainte ...
-
IT Support Engineer
2 days ago
The Legends Agency Cape TownIT Support Engineer Role · We are a UK-based Managed Service Provider expanding internationally after 14 years of growth. · We pride ourselves on delivering exceptional service to our clients, particularly SMEs in industries like professional services, fintech, and hospitality. · ...
-
Cloud Support Engineer
6 days ago
Amazon Cape TownCloud Support Engineer · At Amazon Web Services, we are seeking a Cloud Support Engineer to join our team. As a Cloud Support Engineer, you will be at the forefront of this transformational technology, assisting a global list of companies and developers who are taking advantage o ...
-
Cloud Support Engineer
6 days ago
ENGINEERINGUK Cape TownYou are invited to apply for a Cloud Support Engineer role at Amazon. · Sector: Engineering, Technology · Role: Professional · Contract Type: Permanent · Hours: Full Time · Description · Leverage Your Expertise as a Cloud Support Engineer · As a Cloud Support Engineer at Amazon, ...
-
Cloud Support Engineer
6 days ago
ENGINEERINGUK Cape TownJob Description · We are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Web Services (AWS). · About the Role · You will act as the 'Cloud Ambassador' across all cloud products, arming our customers with the required tools and tactics to get the most ou ...
-
DEVOPS Support Engineer
6 days ago
Different Technologies Pty Ltd. Cape TownJob Title: DevOps Support Engineer · We are seeking a highly skilled and motivated DevOps Support Engineer to join our dynamic team. As a key member of our technical team, you will be responsible for maintaining the internal Bluegrass core IT infrastructure, managing and maintain ...
-
Cloud Support Engineer
6 days ago
myGwork - LGBTQ+ Business Community Cape TownDESCRIPTION: · As a Cloud Support Engineer, you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tac ...
-
Cloud Support Engineer
6 days ago
ENGINEERINGUK Cape TownDESCRIPTION · Job Summary · As a Cloud Support Engineer, you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required ...
-
Cloud Support Engineer
6 days ago
Amazon Cape TownCloud Support Engineer · Join Amazon Web Services as a Cloud Support Engineer and be at the forefront of the cloud transformation. You will assist a global list of companies and developers taking advantage of AWS services and features to run their mission-critical applications. · ...
-
Cloud Support Engineer
6 days ago
ENGINEERINGUK Cape TownYou will need to login before you can apply for a Cloud Support Engineer · Description · About Us · Amazon Web Services (AWS) is the market leader and technology forerunner in the cloud business. As a member of the AWS Support team, you will be at the forefront of this transforma ...
-
Cloud Support Engineer
6 days ago
Amazon Cape TownJob Title: Cloud Support Engineer · We are seeking a highly skilled Cloud Support Engineer to join our team in the Data in Transit domain. As a Cloud Support Engineer, you will be responsible for providing top-notch support to customers who are running ETL workloads or analyzing ...
-
Cloud Support Engineer
6 days ago
ENGINEERINGUK Cape TownDESCRIPTIONWe are looking for a Linux engineer to join the AWS Support EC2 Linux technical domain supporting a global list of AWS customers on general guidance, how-to advice, best practice help, troubleshooting, and operational support over email, chat and calls. As a Cloud Supp ...
-
Cloud Support Engineer
6 days ago
ENGINEERINGUK Cape TownJob Description · About Us: · As a market leader and technology forerunner in the Cloud business, Amazon Web Services empowers companies and developers to take advantage of a growing set of services and features to run their mission-critical applications. · We are seeking a skill ...
-
IT Systems Support Engineer
16 hours ago
Communicate Recruitment Cape TownJob Description · As an IT Support Engineer, you will be responsible for providing technical support and troubleshooting for clients across various locations. This role requires regular travel to client sites to diagnose issues, implement solutions, and ensure the smooth operatio ...
-
Application Support Engineer
6 days ago
Electrum Cape Town**About Us** · Electrum is a cutting-edge payments technology company that specialises in cloud-native software solutions for financial transactions. With over 10 years of experience, we have established ourselves as a trusted partner in the industry. · We pride ourselves on deli ...
-
Cloud Support Engineer
1 day ago
Amazon Cape TownCloud Support Engineer Job Description · The Cloud Support Engineer will be responsible for providing exceptional customer support across various contact channels, including telephone, email, and web/live chat. The role requires advanced troubleshooting skills to resolve complex ...
-
Support Engineer CPT
6 days ago
University of Fort Hare Cape Town**Contract Support Engineer Role** · Managed Talent Solutions, a division of Datacentrix, is currently seeking a skilled Support Engineer to fill a 6-month contract position with our client based in the Cape Town CBD. · This role is ideal for intermediate-level candidates with ex ...
-
Cloud Support Engineer
6 days ago
ENGINEERINGUK Cape TownJob Description · Please note that this is a fully office-based role, Monday to Friday, 9am to 6pm. · Cloud Support Engineers in the Data in Transit domains support customers who are running ETL workloads or analyzing large amounts of data using AWS services. As a part of this te ...
- Your day as a Cloud Support Engineer will include, but not be limited to, the following activities:
- You will be primarily responsible for solving customer's cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.
- You will drive initiatives that improve support-related processes and our customers' experience. These can include tutorials, how-to videos, technical articles, trainings, among others.
- You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.
- You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.
- You will act as interviewer in hiring processes, and coach/mentor new team members.
- 1+ years of software development experience
- 2+ years of technical support experince with troubleshooting and debugging technical systems
- Experience working with any of the container orchestration management tools such as Kubernetes, Docker Swarm. Basic understanding of Container networking
- Good understanding of Linux, Networking concepts and protocols (DNS, TCP/IP, DHCP, HTTPS, OSI Model, FIlesystems, disk space, Memory, CPU issues)
- Bachelor's degree in computer science or equivalent
- Knowledge or experience with application deployment pipelines (Git, SCM, Chef, Puppet, Jenkins, Ansible, or related tools), Docker and Kubernetes.
- Experience working with IaC (Terraform, CDK, with any one scripting language.
- Knowledge of the complete deployment lifecycle (design, build, test, deploy) including deployment methods such as Blue/Green, Rolling Deployments.
Cloud Support Engineer - Cape Town - Amazon

Description
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed.
You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.
Amazon is strongly committed to diversity, and our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT) via acat-, or inform your recruiter that you would like support and we will put you in contact with the relevant team.
Key job responsibilitiesA day in the life
The Cloud Support Engineer - Containers role supports services that focus on Containerization including Elastic Kubernetes Service (EKS), Elastic Container Service (ECS), Elastic Container Registry (ECR), Fargate, App Mesh, Batch.
In this role, engineers interact with customers that reach out to AWS via email, chat or phone, helping our customers automate the management, scaling and deployment of containerized applications.
Apart from working on a broad spectrum of technical issues, a Cloud Engineer in AWS may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact-deflection initiatives, participate in hiring, write tools and script to help the team, or work with leadership on process improvements and strategic initiatives.
About the teamDiverse Experiences
Amazon values diverse experiences.
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life BalanceWe value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer.
That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas.
In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa.Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.-
IT Support Engineer
Communicate IT- Cape Town
-
IT Support Engineer
NMG Consulting- Cape Town
-
IT Support Engineer
NMG Group- Cape Town
-
Support Engineer
MBR Partners- Cape Town
-
IT Support Engineer
The Legends Agency- Cape Town
-
Cloud Support Engineer
Amazon- Cape Town
-
Cloud Support Engineer
ENGINEERINGUK- Cape Town
-
Cloud Support Engineer
ENGINEERINGUK- Cape Town
-
DEVOPS Support Engineer
Different Technologies Pty Ltd.- Cape Town
-
Cloud Support Engineer
myGwork - LGBTQ+ Business Community- Cape Town
-
Cloud Support Engineer
ENGINEERINGUK- Cape Town
-
Cloud Support Engineer
Amazon- Cape Town
-
Cloud Support Engineer
ENGINEERINGUK- Cape Town
-
Cloud Support Engineer
Amazon- Cape Town
-
Cloud Support Engineer
ENGINEERINGUK- Cape Town
-
Cloud Support Engineer
ENGINEERINGUK- Cape Town
-
IT Systems Support Engineer
Communicate Recruitment- Cape Town
-
Application Support Engineer
Electrum- Cape Town
-
Cloud Support Engineer
Amazon- Cape Town
-
Support Engineer CPT
University of Fort Hare- Cape Town
-
Cloud Support Engineer
ENGINEERINGUK- Cape Town