Receptionist / Front Desk Agent - Centurion, South Africa - Mercure Hotels

Description

Managing the reception duties will be second nature to you You will have brilliant communication and people skills. Instinctively you will want to make every guest feel special, treat them as individuals and be able to gauge just how local they want to be.

Most importantly, we just want you to be you , more details send your CV via whatsapp

MAIN DUTIES & RESPONSIBILITIES :

To be responsible for the day to day supervision of the Reception in the absence of the more senior Front Desk Management

To be familiar with all Reception tasks and ensure smooth running of front desk

To be fully knowledgeable in the procedure of Checking-In and Checking-Out guests to the Marriott brand standards

To be fully conversant and to abide by the policies and procedures set in the Quality Standards and grooming standards

Assist guests with luggage where necessary