F&b Outlet Supervisor - Cape Town, South Africa - HotelJobs

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Verified Company
Cape Town, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description
At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals.

We also offer growth opportunities through internal programs, traineeships, study loans, and professional coaching for managers. Comprehensive benefits, including medical aid, retirement and disability funding, are part of the package.

Our care for our staff and our dedication to social and environmental responsibility sets us apart. Join our community that values respect, care, and growth.


F&B Outlet Supervisor

Cape Town | On-site

Fixed-term Contract | Hourly Paid


You are a vibrant, energetic, and experienced F&B Supervisor and will be mainly responsible for jointly managing Square Restaurant, The Garden Lounge & Patio, and In-Room dining, ensuring that every one of our guests receives personalised attention every time.


Along with delighting our guests by offering trendsetting and innovative products and outstanding service experiences, you will provide operational and administrative support to the Restaurant Manager and team.

You will assist in achieving operational profitability by driving sales targets, managing costs, and setting and maintaining restaurant and In-Room dining standards.


Conducting regular guest service, menu, sales and standards training with staff so that they can offer world-class service to our guests will form part of your duties.

You will lead teams of people, encouraging teamwork and personal accountability and promoting staff engagement and retention. This role will be part of managing staff processes such as personal presentation, recruitment, performance, and conduct.

Maintaining a neat and professional appearance is expected in your role, complimenting your exceptional verbal and written communication skills. Your impressive knowledge of food and beverages, including cocktails, wines, and spirits, sets you apart. It's essential to have product knowledge of hotels, competitors, and the city. The ability to lead and manage a team is a key aspect of your role, alongside adept financial management. You display potent selling skills and possess the initiative to work independently.

Closing date: 30 November 2023.

We are an equal opportunity employer
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