- Key Responsibilities:
- Customer Service:
- Provide timely and regular updates to Customer Services and/or clients
- Respond to all emails within 4 hours, with urgent emails addressed before the close of business day
- Maintain honest and professional communication with internal and external clients
- Escalate any shipment deviations from routine process flows to supervisors/managers and customers as necessary
- Financial:
- Promptly and accurately settle charges with shipping lines and service providers
- Craft invoices in line with client-agreed tariffs and requirements
- Ensure invoice completion prior to cargo delivery
- Scan copies of invoices and supporting documents for CS and EDOCS records
- Verify and sign off P&L statements, storing them on associated files
- Monitor WIPs and accruals during invoicing, updating file status to CMP accordingly
- Process:
- Conduct quality checks on received documents to ensure compliance and orderliness
- Timely handover of files to Entries department
- Prompt processing of Cargo dues
- Accurate receipt and processing of delivery release orders
- Timely CTO processing
- Notify CS of scheduled delivery dates
- Notify warehouse at least 24 hours prior to cargo delivery
- Acknowledge milestones completion in CW to maintain accurate information
- Daily update of notes screens by 10:00 am, enabling CS to inform customers
- Copy correspondence and vendor invoices into Edoc
- Supplier:
- Prompt and accurate instructions to shipping lines, transporters, and third-party suppliers
- Efficient movement of containers/cargo without delay
- POD receipt within 48 hours of delivery
- Matric certificate is mandatory
- 1-3 years of ocean freight imports experience is required
- Strong understanding of customs procedures is essential
-
Operations Controller
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production manager
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Technician
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General Manager FMCG
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Workshop Controller
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Storeman(Dry Store and Dry Additive Store)
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Junior Operations Controller - CapeTown - African Recruitment and Training

Description
Requirements:
-
Operations Controller
African Recruitment and Training- CapeTown
-
production manager
Premium Consulting- CapeTown
-
Technician
Fair Cape Dairy's- CapeTown
-
Workshop Controller
Hedz recruitment solutions- CapeTown
-
General Manager FMCG
Recruitment Solutions- CapeTown
-
Workshop Controller
Hedz recruitment solutions- CapeTown
-
Operator (Reach Truck) X 2 – FCF Coldroom – Durbanville
Fair Cape Dairy's- CapeTown
-
Workshop Controller
Hedz recruitment solutions- CapeTown
-
Storeman(Dry Store and Dry Additive Store)
Fair Cape Dairy's- CapeTown
-
Medical Equipment Technician
West Coast Personnel- CapeTown
-
Finance Manager
West Coast Personnel- CapeTown
-
Accountant
The Legends Agency- CapeTown
-
Warehouse and Delivery Specialist
West Coast Personnel- CapeTown
-
Estate Security Manager
Matched Business Partners- CapeTown
-
Specialist Machinist and Process Developer
The Legends Agency- CapeTown
-
Store Assistant Manager
West Coast Personnel- CapeTown
-
Deli Supervisor
West Coast Personnel- CapeTown
-
Foreman
Hedz recruitment solutions- CapeTown
-
Internal Audit Manager
West Coast Personnel- CapeTown
-
Mechanical Supervisor
West Coast Personnel- CapeTown