Office Reception - Houtbaai, South Africa - Edge Personnel (Pty) Ltd

Edge Personnel (Pty) Ltd

Verified Company

Houtbaai, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

You will be responsible for but not limited to:
Customer service attitude

Accurate typing, editing and formatting of admin documentation

Multitasking and time-management skills, with the ability to prioritize tasks

Ability to be resourceful and proactive when issues arise

Placing calls on behalf of managers when necessary

Reporting of telephone and other electronic problems to relevant people and following up until resolved

Greeting/receiving visitors on arrival, and ensuring the visitor gets to the applicable person he/she has an appointment with & offering and arranging coffee or tea to visitors and staff members when awaiting appointments or when necessary

Making arrangements with courier when there are collections and making out the waybills as well as receiving parcels

Receiving documents over the counter for creditors, staff and ensuring it gets sent to the correct departments

Distributing the incoming mail through the out tray

Receive guests and greeting them warmly, and attending to their inquiries and also answer inquirers over the phone

Inform customers of the services and assist with quotations according to their need

Build good relationship with customers to make them feel comfortable and address any complaints they might have in a very courteous manner

Keep clear and comprehensive records quotations and all billings for accountability and future reference

Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness

Switchboard

Administration

Invoicing

Confirmation of appointments

Education:

Matric

3 Years' experience in the office environment

Experience with plumbing will be highly adv

MS Office literate

Software experience with Sage will be highly adv.

Skills:

Exhibit excellent knowledge of customer service

Good interpersonal skills

Must be orderly

Ability to multi-task

Must have a positive & friendly attitude

Ability to multitask and prioritize

Effective verbal and written communication skills

Strong ability to execute capabilities

Job Types:
Full-time, Permanent

Salary:
R10, R12,000.00 per month