Cross Border Sales Specialist - Johannesburg - HR Genie

    HR Genie
    HR Genie Johannesburg

    17 hours ago

    HR Genie background
    Description

    We are seeking a Cross Border Sales Specialist with expertise in express logistics, focusing on driving business growth in Zambia and Namibia. The role emphasizes the push and pull system in Africa.

    Responsibilities:

    • Develop new business opportunities across borders, targeting Zambia, Namibia, and other regions.
    • Regular cross-border travel is required, potentially based in Boksburg.
    • Performance is measured by outcomes and influenced by budget constraints.
    • Daily targets are set to track and evaluate performance.
    • Pursue new cross-border business opportunities to expand market reach.
    • Build strong relationships with international clients and partners.
    • Conduct research on international markets to understand customer needs and industry trends.
    • Provide insights and recommendations to enhance competitive positioning.
    • E nsure cross-border sales activities comply with customs, trade regulations, and import/export laws.
    • Manage documentation for international shipments, including invoices, shipping documents, and compliance certifications.
    • Act as primary point of contact for international clients, addressing inquiries and resolving issues promptly.
    • Develop tailored solutions to meet customer needs and achieve satisfaction.
    • Collaborate with internal teams, including logistics, marketing, and operations, to ensure seamless execution of cross-border transactions.
    • Partner with finance teams to manage pricing, contracts, and payment terms.
    • Track sales performance metrics and create regular reports for management.
    • Set and achieve revenue targets aligned with company objectives.

    Requirements:

    • Excellent negotiation and interpersonal skills.
    • Strong analytical and problem-solving skills.
    • Ability to work independently and manage multiple priorities.
    • Effective communication skills, both verbal and written.
    • Cultural awareness and adaptability for dealing with diverse international clients.

    Qualifications:

    • Bachelor's degree in Business, International Trade, Marketing, or a related field.
    • Minimum 3-5 years of experience in international sales or cross-border trade.
    • Proven track record of meeting or exceeding sales targets in international markets.
    • Knowledge of customs procedures and trade compliance regulations.
    • Strong understanding of international trade laws and regulations.
    • Proficiency in CRM software and Microsoft Office Suite.
    • Fluency in additional languages (preferred).
    • Experience working in industries involving logistics, supply chain, or export/import processes.
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