Debtors Controller - Durban, South Africa - Pro Talent

Pro Talent
Pro Talent
Verified Company
Durban, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

Finance

KZN
***: Our client in Westville has a requirement for a Debtors Controller to join their team.


CUSTOMER SATISFACTION

  • Achieve 100% customer satisfaction for month end submission.
  • Achieve 100% on board process through correct check, no errors in Pastel Account Creation and vetting (where necessary) as per company handbook.
  • Will be reviewed through Collection process and weekly feedback to management team.
  • Also, through checking of printed / Non printed invoices in Pastel system
  • Random checks in Pastel by Manager

COLLECTIONS

  • Achieve 100% weekly collection target set by management.
  • Achieve 100% monthly collection target set by management.
  • Achieve 75% of balance due (over 60 days)
  • No funds in bank account based on book debt, Large outstanding debtors' book.
  • Reports pulled weekly by management to assess outstanding Account receivable balances justification to be supplied as to reason for nonpayments on all ages

Requirements:


  • Matric + Basic Bookkeeping
  • Basic Level Account Qualification


  • Autotask

  • Understanding our CRM and Ticketing System


  • Pastel

  • A Good Knowledge of Pastel Evolution


  • Billing Application

  • Basic Knowledge

Detailed Responsibilities

1. Reporting

  • 1.1. AR Weekly updating to manager of Age Analysis S/sheet uploaded to the intranet._
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  • 1.2. Collection Weekly updating to manager of Problem nonpaying accounts (notes on the intranet s/sheet)_
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  • 1.3. On Hold Weekly updating of on hold accounts to Admin and Sales managers, placing accounts on hold AT/Pastel (weekly changes in the last week; Monthly total for the month)_
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  • 1.4. Reports Ensure weekly targets are set (75% of 1⁄4 of total in 60 days in the beginning of the month) Ensure Monthly AR Reports sent to Account Managers (Meeting) Update Monthly tracking spreadsheet._
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  • 1.5. Collection Agency Monthly interest and statement from collection agency updated to client account and supplier account. Any other Ad hoc reports that may be required from time to time._
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2. Agreements

  • 2.1. Changes Agreements Knowledge of new SLA Agreements onto Autotask and changes made as per client's requests. S/sheet updating Appian, Autotask, Netcash (where necessary). Check forms and return to sales where necessary_
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3. Policies

  • 3.1. Credit Ensure credit note policies are followed Accountant / Admin Manager authorises_
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  • 3.2. On Board Ensure new onboard credit apps process for customers are completed as per handbook._
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4. Debtors

  • 4.1. Collection Ensure all monies outstanding are collected (As per target 75% of 1⁄4 of 60 day and over balance). Weekly Collection Target to be reached as per Management Agreement 25% > 60days._
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  • 4.2. Queries Ensure all queries have a written response within 24hours & subsequent follow up every 24 hours._
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  • 4.3. Credit Notes Ensure credit notes are approved by Accountant / Admin Manager._
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  • 4.5. Backup To ensure that backups are done during each month end process as per Handbook. Accountant and Admin Manager to be notified._
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  • 4.6. Statements To be sent out last working day (or as otherwise agreed) of each month to all customers After Allocations are up to date. Staff accounts on the 25th of each month (for the last month)_
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  • 4.7. Cash Books Capture and allocate all payments in Pastel (Except Posting), Request remittances where necessary._
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rd Party - Receive invoice from Creditors, Process 3rd Party Billing as per HB (Evol)_
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Switchboard Duty - To assist with switchboard duty - Filing of all Debtors documents._
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Details - Updating of customer information changes._
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Credit Application - Vetting and setup of new customers in Pastel _
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5. General

  • 5.1. Meeting Attend meeting and have all AR items ready._
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  • 5.2. Training Ensure constant updating on systems upgrades_
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  • 5.3. File General AR file for Manager query information up to date_
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  • 5.4. Communication Communicate effectively between clients and fellow colleagues ensuring any concerns regarding Client billing queries are resolved as per client requirement. Implications result in success or failure of the contract, depending how efficiently Clients queries are resolved._
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6. Month end requirements

  • 6.1. Ensure All monthly Suppliers, First Distribution/Mimecast/Vodacom/Internet Solutions/Go Daddy, any further suppliers where costs have been incurred, are billed to clients where applicable and set on Autotask automated billing for recurring invoicing where applicable._
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  • 6.2. Ensure Client Invoices and Statement are Sent to Client by last working day of Month_
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  • 6.3. Ensure Collections Schedule has been updated as per monies received for past month._
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  • 6.4. Load Collections Schedule for new Month as per monies received (Last working day of month)._
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  • 6.5. Reconcile Netcash, ensuring both Debit order batc
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