Analista Comercial - Gauteng - Trinus Co

Description

Job Title: Oncology Pharmacist

Medipost Pharmacy is seeking an experienced Oncology Pharmacist to join our team for Funded Production.

The successful candidate will report directly to the Oncology Manager.

Primary Responsibilities:

• Provide proper patient care in accordance with Good Pharmacy Practice (GPP) regulations.
• Ensure mailbox management compliance with Service Level Agreements (SLA) and Urgent requirements.
• Capture new or repeat prescriptions accurately, including oncology, acute, chronic, or private medication.
• Conduct blind checking of claimed prescriptions and patient medication templates, minimizing script rejections.
• Arrange and follow up on authorizations, providing relevant feedback to ensure SLA compliance.
• Handle paper claims submission and follow up on payments as required.
• Respond professionally to email messages, incoming calls, or inquiries from patients, SPNs, and management.
• Participate in clinical discussions with patients and healthcare professionals or SPNs.
• Assist with tracking queries and pre-alerting deliveries.
• Manage credit returns by logging pick-ups and following up on returns and credits.
• Maintain stock care and stock management, including short-dated stock, dormant stock, high-value stock items, and assist with bi-annual stock takes.
• Attend to stat 30, stat 32, and stat 33 stock rejections.
• Manage MML/MPIR compliance where applicable.
• Handle and validate Section 21 and Patient Assisted Programs (PAF) orders as required.
• Order per-patient items for high-value or low-usage items.
• Claim all Gipap/Tipap scripts.
• Claim INV's received.
• Attend to OUT OF WIP notifications.
• Handle rejections if created by user.
• Support administrators and pharmacist assistants in the cluster as needed.
• Attend SOP training and revision training to maintain Company Policies, Procedures, and SOPs.
• Engage with pharmacist assistants (clinical inquiries, training, and coaching).

Operational Requirements:

• Complete daily work according to level requirement.
• Maintain accuracy during blind checking.
• Attend to action diaries.
• Comply with SLA requirements.
• Achieve MML adherence.
• Respond to calls and emails professionally, providing accurate information in a timely manner.
• Follow up and finalize queries appropriately.
• Meet customer service and internal process compliance (Quality Assurance) standards.
• Intervene in IR matters (QA, IPC, Stock returns log, etc.).
• Focus on minimizing errors and customer-related complaints.
• Adhere to SOPs.
• Embody productive and available behavior according to contract hours.
• Manage leave through ESS according to company policies and requirements.
• Comply with eco-time procedures, completing daily clocking tasks according to company policies.
• Utilize TWB options correctly, notifying managers and completing ESS processes.
• Maintain housekeeping compliance at % as per company expectations during quarterly audits.

Minimum Qualifications:

Grade 12

Experience:

Minimum 2 years as a pharmacist, including internship and community service.

Must be registered with the South African Pharmacy Council (SAPC).

Demonstrate sound knowledge of the Pharmacy Act.

Training Required:

Medipost APP system training, SLA training, company policies and procedures, computer literacy, MHRS online authorization system, ESS, etc.

Competencies:

Verbal and written communication skills, listening skills, patience, empathy, conflict resolution, customer service orientation, accuracy, data capturing skills, interpersonal skills, relationship building skills, adaptability, effective time management, detail-oriented.

Specific Requirements / Other Important Information:

Focused and responsible individual with a sense of urgency for this role.

Availability to assist with creating or updating processes to improve efficiency.

Willingness to attend inter-departmental training sessions.

Ability to provide inter-departmental assistance when needed (WIC/order processing/call center/production).

Willingness to work overtime if required by manager.

Completing compulsory Continuing Professional Development (CPD) activities and involvement as a tutor.

Group pharmacist-initiated activities, mentoring, and training of pharmacist assistants.

Medipost Holdings is committed to promoting employment equity within the workplace, which drives all recruitment decisions.

Medipost encourages and welcomes applications from persons with disabilities to create a diverse and equitable workplace.

We are committed to building a team that represents various backgrounds, perspectives, and skills.

The more inclusive we are, the better our work will be.

If you do not hear from us within two weeks, please consider your application unsuccessful.