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- Customer Engagement:
- Engage and build positive relationships with customers to understand their needs and requirements.
- Provide exceptional customer service by offering product knowledge, advice, and assistance.
- Demonstrate a thorough understanding of various products, features, and benefits to effectively answer customer queries and make recommendations.
- Serve as the primary point of contact for customers to ensure a seamless sales experience.
- Maintain regular follow-up and communication with customers to nurture ongoing relationships.
- Sales Management:
- Achieve sales targets through effective lead generation, prospecting, and conversion strategies.
- Develop and implement sales techniques to increase customer interest and drive sales growth.
- Collaborate with the sales team to identify potential sales opportunities, market trends, and customer needs.
- Conduct product demonstrations and presentations to potential customers.
- Prepare and present sales proposals, negotiate terms, and close deals.
- Monitor and track sales activities, customer interactions, and market feedback for reporting purposes.
- Product Expertise:
- Continuously acquire and update product knowledge, including features, benefits, and competitor offerings.
- Conduct regular research on market trends, customer preferences, and competitor activities to provide accurate and up-to-date information to customers.
- Identify opportunities to enhance existing products or suggest new product ideas based on customer feedback and changing market demands.
- Actively participate in product trainings and ensure mastery of technical knowledge.
- Education and Experience:
- Bachelor's degree in business, marketing, or a related field is preferred.
- Proven experience in sales or relevant customer-facing roles.
- Familiarity with the sales process and techniques.
- Skills and Abilities:
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Customer-oriented approach with a passion for providing exceptional service.
- Able to understand and fulfill customer needs by recommending appropriate solutions.
- Ability to work independently and as part of a team.
- Proficient in using CRM and other sales software/tools.
- Good organizational and time management skills.
- Self-motivated with a results-driven attitude.
- Adaptability to changes and ability to thrive in a dynamic environment.
- Additional Requirements:
- Availability to work flexible hours, including evenings and weekends.
- Valid driver's license and willingness to travel, if required.
Sales Consultant, Retail - Midrand - The Core Group

2 weeks ago

Description
Job Title: Sales Consultant
The Sales Consultant is responsible for maximizing sales and enhancing customer satisfaction by providing expert guidance and assistance throughout the sales process.
Key Responsibilities:
Requirements:
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Head: Product Development
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