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  • Sales Consultant, Retail - Midrand - The Core Group

    The Core Group
    The Core Group Midrand

    2 weeks ago

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    Description

    Job Title: Sales Consultant

    The Sales Consultant is responsible for maximizing sales and enhancing customer satisfaction by providing expert guidance and assistance throughout the sales process.

    Key Responsibilities:

    1. Customer Engagement:
      • Engage and build positive relationships with customers to understand their needs and requirements.
      • Provide exceptional customer service by offering product knowledge, advice, and assistance.
      • Demonstrate a thorough understanding of various products, features, and benefits to effectively answer customer queries and make recommendations.
      • Serve as the primary point of contact for customers to ensure a seamless sales experience.
      • Maintain regular follow-up and communication with customers to nurture ongoing relationships.
    2. Sales Management:
      • Achieve sales targets through effective lead generation, prospecting, and conversion strategies.
      • Develop and implement sales techniques to increase customer interest and drive sales growth.
      • Collaborate with the sales team to identify potential sales opportunities, market trends, and customer needs.
      • Conduct product demonstrations and presentations to potential customers.
      • Prepare and present sales proposals, negotiate terms, and close deals.
      • Monitor and track sales activities, customer interactions, and market feedback for reporting purposes.
    3. Product Expertise:
      • Continuously acquire and update product knowledge, including features, benefits, and competitor offerings.
      • Conduct regular research on market trends, customer preferences, and competitor activities to provide accurate and up-to-date information to customers.
      • Identify opportunities to enhance existing products or suggest new product ideas based on customer feedback and changing market demands.
      • Actively participate in product trainings and ensure mastery of technical knowledge.

    Requirements:

    1. Education and Experience:
      • Bachelor's degree in business, marketing, or a related field is preferred.
      • Proven experience in sales or relevant customer-facing roles.
      • Familiarity with the sales process and techniques.
    2. Skills and Abilities:
      • Excellent communication and interpersonal skills.
      • Strong negotiation and persuasion abilities.
      • Customer-oriented approach with a passion for providing exceptional service.
      • Able to understand and fulfill customer needs by recommending appropriate solutions.
      • Ability to work independently and as part of a team.
      • Proficient in using CRM and other sales software/tools.
      • Good organizational and time management skills.
      • Self-motivated with a results-driven attitude.
      • Adaptability to changes and ability to thrive in a dynamic environment.
    3. Additional Requirements:
      • Availability to work flexible hours, including evenings and weekends.
      • Valid driver's license and willingness to travel, if required.

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