Shop Assistant - Johannesburg, South Africa - Clicks Group Limited

Clicks Group Limited

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Advert reference:
click_013336

Advert status:
Online

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Position Summary:

Industry:
Wholesale & Retail Trade

Job category:
FMCG, Retail, Wholesale and Supply Chain

Location:
Gauteng

Contract:
Permanent

Remuneration:
Market Related

EE position:
Yes

Brand:
Clicks Group

Introduction:

Are you passionate about service excellence and helping people feel good? Are you confident to engage and communicate with our customers? We have an exciting opportunity in a Clicks' store for a Shop Assistant / Cashier who will report to the Store Manager.

This is a fantastic opportunity to start a career in retail.

Job description:

Job purpose:

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job objectives:

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To ensure continuity of excellent service by focusing on own development and product knowledge and sharing product information with relief staff
To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Minimum requirements:

Qualifications and Experience:

Essential: Grade 12
Desirable: Maths 50% and English 50% at Grade 12 level
Desirable: Relevant Retail/Business Management qualification
Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Skills, Abilities and Job Related Knowledge:

Basic math's calculations
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence
Planning and organising skills
Problemsolving skills
Strong customer orientation
Good communication skills
Computer literacy
Numeracy skills

Competencies: