Sap Engineer Midrand - iSanqa

    iSanqa
    iSanqa Midrand

    5 days ago

    iSanqa background
    Description

    Job Description

    We are seeking an experienced Operations Engineer to join our team. The ideal candidate will have 4-6 years of related working experience and a strong understanding of business requirements.

    • Understand the business requirements, preparing AS-IS, and TO-BE documents and get sign-off from users for functional and/or technical design document(s).
    • Proactively propose solutions to improve the support of (new) business processes.
    • ABAP debugging beneficial (Workbench related knowledge of new development/enhancements)
    • Setting up the organization structure for Sales & Distribution processes and perform all relevant configuration, including Materials Management where integration requires this.
    • Preparation of testing documents and perform internal testing
    • Preparation of Sales & Distribution templates for various objects e.g., sales orders.
    • Integration testing with other modules
    • Understand interfaces, IDOC and RFC's processing
    • Preparing the cut over strategy for SD objects
    • Preparing User manuals and conducting training to business process owners
    • Go-live preparation and post Go-live support
    • Interaction with clients through meetings, calls and emails
    • Receiving, troubleshooting, resolving and closing Operational and Maintenance tickets within defined SLA's (Service Level Agreements).
    • Responsible for troubleshooting issues for the system and providing support
    • Executing the required changes through configuration.
    • Executing the analysis and resolution of Production Support calls
    • Raising Change Requests (CR's) and writing Functional Specifications for them
    • Preparing test data for testing of CR's (Change Requests)
    • Testing CR's (Change Requests) and preparing test results
    • Carrying out regression testing
    • Interact with consultants of other modules
    • Steer external consultants in allocating deliverables to these feature teams and serve as a quality assurance of their deliverables.
    • User interface transactional solutions
    • Analyse and scope End-user authorisation roles.
    • Update and maintain documentation as an existing system's functionality is changed.
    • Execution according to the Agile Methodology and attending of all team meetings, including Stand-ups, Sprint Review, Sprint Retrospectives, Sprint Planning meetings etc.
    • Daily use of the Agile Tool Chain, as per the updates required by the respective feature team(s).

    Key Responsibilities:

    • SAP SD, MM, SAP Analytics, SAP HANA, SAP ABAP, Change request management (SAP transports)
    • Take consultative approach to challenge customers' requested solution design, should a better alternative exist.
    • Excellent interpersonal skills to communicate effectively (verbally and written) with both technical and non-technical colleagues/users.

    Requirements:

    • IT Degree and / or relevant qualifications
    • DevOps (operations, configuration/development) experience in commercial and/or retail end user IT applications is advantageous
    • Willingness to learn and grow with the team.
    • Willingness to engage with foreign customers and be sensitive to possible language barriers and culture differences.
    • Ability to work as part of an agile team, inter dependant and independently to submit deliverables on time and in excellent quality.
    • Proactive and take personal initiative when appropriate – self-starter.
    • Above board work ethics – this is of utmost importance.
    • Flexibility to take up different tasks in the project.
    • Ability and willingness to coach and give training to fellow colleagues and users when required.
    • Solution and results orientated with strong customer focus.
    • Understand situational awareness and holistic view on topics.
    • Willing and able to travel extensively, for up to 2 weeks at a time (international).
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