East Africa Specialist - Cape Town, South Africa - HotelJobs
Description
Key Responsibilities- Handling of safari requests from repeat or recommended guests via our website, social media channels and corporate partners.
- Inspire potential clients with knowledge of East African properties and destinations by proactively engaging with clients, advising on itinerary routing, logistics and suitability of options.
- Compile attractive tailormade itineraries to match client expectations and budget and exceed expectations.
- Follow up with clients after a safari for feedback and encourage referrals.
Requirements:
- Experience in and knowledge of East Africa Safari at least 5 years' experience.
- Experience in a retail sales role for an African inbound operator at least 10 years' experience.
- Skilled in designing detailed and individualised quotes for itinerary requests.
- Excellent Sales and Customer service skills and the ability to close a sale and upsell.
- Target orientated and experienced in delivering results in a performanceorientated and fastpaced sales environment.
- Proactive mindset and cando attitude.
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