Business Development Representative - Johannesburg, South Africa - McCain Foods (S Africa)

Thabo Mthembu

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Thabo Mthembu

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Description

Position Title:
Business Development Representative


Position Type:
Regular - Full-Time


Position Location:
Rosebank


Grade:
Grade 03


Requisition ID: 21642


PURPOSE OF THE JOB:

To assume responsibility for selling McCain Food Service products into assigned channel / geographic area.

Actively developing, growing and improving volume sales and profitability of existing channel partners, whilst aggressively looking for new accounts to profitably grow the business base.


KEY PERFORMANCE AREAS:

- **Revenue Management;*
  • Achieve sales volume, profitability and margin goals for the assigned area.
  • Present and sell company products and services to current customers maximizing both volume and profit opportunities including the development and implement of adhoc sales incentives. ( built on achievement of targets).

- **Customer Optimization;*
  • Implement sales strategies for existing and new customers.
  • Present new products / service offerings to customers to elicit trials and sampling opportunities.
  • Actively look for potential new clients.
  • Identify sales prospect and contact these and other accounts as assigned.
  • Follow up new leads and referrals.
  • Prepare action plans and schedules to identify specific targets and to project number of contacts to be made.
  • Establish, maintain and grow current and potential client relationships.
- **Delight Customers & Strategic Partnerships;*
  • Maintain customer and operator relationships and contact.
  • Ensure ongoing networking and relationship building by maximizing customer contact.
  • Participate in marketing events such as seminars, trade shows, open days, sampling opportunities and customer sales meetings.
- **Sales Analysis and Reporting;*
  • Conduct ongoing needs analyses with existing and potential customers.
  • Prepare a variety of status reports, including McCain and competitive activity and market intelligence, followup, and adherence to objectives (on a monthly / quarterly basis).
  • Prepare presentations and sales proposals (menu suggestions/value sales proposition "McCain Ways of Winning".
  • Communicate new product and service opportunities, special developments, information or feedback gathered through field activity to the Area Sales Manager.
- **Implement quality controls and respond to and manage customer complaints;*
  • Respond to complaints or quality problems encountered by visiting the specific customer.
  • Assess the problem and diagnose root cause.
  • Collect any items which may require further investigation.
  • Complete McCain customer complaint forms and provide feedback to the Customer. Services team and Key Accounts Manager.
  • Liaise with the McCain factory QA team and advise on any quality issues which have been encountered within restaurants.
  • Ensure feedback and response to problems encountered.

- **Administration;*
  • Manage and maintain usage of new sales materials.
  • Manage general administration.
  • Prepare paperwork (deal management paperwork) accurately and timeously to ensure customer deals are loaded correctly into McCain systems (SAP/EDW).

EDUCATION & EXPERIENCE REQUIREMENTS:


  • Diploma in Sales & Marketing (Degree in the related field will be an added advantage)
  • Matric or equivalent.
  • Minimum 3 years Sales / Sales representative experience.
  • Food Service experience advantageous.
  • Viable and current contacts within the Food Service channels.
  • Proven track record of increasing market share and sales targets.
  • Proven experience in conducting cold calls to develop new business.
  • Valid driver's license.

PERSON SPECIFICATIONS:


  • Cultivates Innovation: creating better ways for the organization to be successful.
  • Customer Focus: Building Strong Customer relationships and delivering customer centric solutions.
  • Action Orientated: Taking on new opportunities and tough challenges with a sense of urgency, high levels of energy and enthusiasm.
  • Drive Results: Consistently drive results even under tough circumstances.
  • Plans & Aligns.
  • Ensures accountability: Holding self and others accountable to meet commitments.
  • Collaborates: Building Partnerships and working collaboratively with others to meet shared objectives.
  • Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
  • Builds Networks: Effectively building formal and informal relationship networks inside and outside the organization.
  • Communicates Effectively: Developing and delivering multimode communications that convey a clear understanding of the unique needs of different audiences.
  • Persuades: Using Compelling arguments to gain support and commitment of others.
  • Courage: Stepping up to address difficult issues, saying what needs to be said.
  • Being resilient: Rebound from setbacks and adversity when facing difficult situations.
  • Demonstrates selfawareness.
  • Selfdevelopment.
  • Situational adaptability: Adapting approach and demeanor to match shifting demands of different situations.

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