Key Account Administrator - Johannesburg, South Africa - Talented Recruitment

Talented Recruitment

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

A leading digital media marketing concern requires a Key Account Administrator to administer day-to-day activities of the client network with the purpose of ensuring service delivery and enabling account growth.

Based in Riversands, Gauteng.

Duties and responsibilities:

Quote and PO Processing:

Submitting quote requests to Sales Admin based on:

POs received from SAP/Workflow system
Floor plans/Drawings received from client or design company
Ad hoc requests
Major Project site lists
Review and processing via the PT of all SAP/Workflow POs received
Distribution of the PO's to the relevant stakeholders/Project Tray
Update of SharePoint BAU tracking sheet (PO received)
Update Tracker & Opportunities

Project Service Delivery:
Closely Monitoring and Control of service delivery as pertaining to project related activities:

Risk management
tracking and mitigating risks
Issue management tracking and managing issues
Review of all new sites and devices installed
Escalation of noncompliance to relevant Manager or HOD
Update of tracking tools
Update of rollout plans

External Reporting & Feedback:
Updating, interpretation and presentation of daily, weekly and monthly reports to Key Account Manager & Client stakeholders:

Chairing of daily client stand-up meetings
Incident management
Preparation of weekly Project & Operations Report
Preparation, review and analysis of Monthly Client Report

Internal Reporting & Issue Resolution:
Meeting with all internal stakeholders to ensure alignment of all stakeholders to achieve business growth and client objectives

Weekly Project Meeting
Weekly Helpdesk Meeting
Weekly Procurement/Warehouse meeting
Weekly Finance/Invoicing/PO catch up

Requirements:

Matric
2 years' experience in Client or Project Administration
Driver's License

Computer skills

Word and Excel
Able to travel from time to time
Good verbal and written communication skills
IT, Project Management and installation knowledge and experience
Attention to detail and quality of work
The ability to perform duties unsupervised
Personal organisation skills
Good time management skills
Able to use initiative

IMPORTANT NOTICE

By engaging with Talented Recruitment you hereby acknowledge that you have read and accept the following Protection of Personal Information Act (POPIA) disclaimer: I hereby consent for Talented Recruitment to process my personal information as part of the recruitment process. Talented Recruitment shall take all reasonable measures to protect the personal information of applicants and for the purpose of this disclaimer "personal information" shall be defined as detailed in the Protection of Personal Information Act, Act 4 of 2013 ("POPIA").