Scrum Master - Johannesburg, South Africa - Hollard Recruitment

Thabo Mthembu

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Thabo Mthembu

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Description

Job Advert Summary:

Hello an exciting new opportunity has just become available in our Hollard Life Solutions, IT Division. We are looking to recruit a Scrum Master.

The Scrum Master will be required to work on multiple projects and teams concurrently and manage his/her time effectively.

They will be responsible for enforcing the rules of Scrum, removing impediments from their team while promoting self-management and constantly improving our standards of work.

A friendly outlook on life with a can-do attitude.


General

  • Facilitating getting the work done without coercion, assigning, or dictating the work;
  • Facilitating discussion, decisionmaking, and conflict resolution;
  • Ensure all deliverables are delivered on time, within budget, scope and quality (meeting Hollard's quality guidelines and standards).

Stakeholder Engagement & Communication

  • Serve as liaison between product owner, technical and nontechnical departments;
  • Communicate with other teams e.g. developers, product owners and technical support specialists on product issues;
  • Escalate unresolved impediments to IT Management/Project Office to gain traction;
  • Communicate Sprint Retrospective actions to management when needed.

Development

  • Organize and facilitate project planning, daily standup meetings, reviews, retrospectives, sprint and release planning, demos and other Scrumrelated meetings;
  • Plan and run the various sprint ceremonies for multiple teams;
  • Track and communicate team velocity and sprint/release progress;
  • Ability to find opportunities and makes recommendations for Process Improvements, maintain Jira/Dev Ops Boards;
  • Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.

People leadership

  • Participate proactively in developing and maintaining team standards, tools, and best practices;
  • Identify and remove impediments or guiding the team to remove impediments, prevents distractions;
  • Facilitate discussion and conflict resolution;
  • Empower the team to selforganize;
  • Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization;
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problemsolving;
  • Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers;
  • Guiding the team on how to get the most out of selforganization.

Teamwork

  • Build and maintain meaningful relationships with stakeholders;
  • Coach and mentor peers/juniors;
  • Assisting with internal and external communication, improving transparency, and radiating information;
  • Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog;
  • Providing all support to the team using a servant leadership style whenever possible and leading by example;
  • Guiding the team on selforganizing to fill in the intentional gaps left in the Agile/Scrum frameworks.

Required Knowledge and Experience:


Required Experience

  • 3 years Scrum Master experience preferably within Financial Services/Insurance Industry;
  • 3 or more years within a mature PMO environment;
  • Must have working experience with crossfunctional teams spread across multiple products and locations;
  • Experience in the Life Insurance industry preferred.

Required Knowledge and Skills

  • Thorough understanding of Agile software development methodologies, values, procedures and SDLC;
  • Strong leadership, conflict resolution, analytical and problem solving skills;
  • Selfmotivated and capable of managing multiple priorities and tasks as delegated;
  • Teamplayer with the ability to work within a collaborative environment;
  • Excellent communication & interpersonal skills, ability to work with diverse personality types collaboratively;
  • Ability to coach the team to reach their highest potential;
  • Creative and efficient in proposing solutions to complex, timecritical problems;
  • Ability to deal with multiple projects and deadlines;
  • Strong analytical and problemsolving skills with a high attention to detail;
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution; continual improvement, empowerment, and increasing transparency;
  • Good presentation skills.

Educational Requirements:


  • Matric;
  • Certified Scrum Master;
  • First level Scrum Master certification (CSM, PSM I);
  • Project Management qualification an advantage;
  • Bachelor's Degree in Information systems, Computer systems design, Computer science, or equivalent.

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