Solutions Specialist - Johannesburg, South Africa - FirstRand

FirstRand

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

About us, purpose, experience and qualifications

about us:

- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing

purpose:

To provide specialist solution advice, design and coordinate the implementation of appropriate and innovative solutions inline with strategic and businessdriven initiatives that best meets the needs of the client
experience and qualifications:

Minimum Qualification

Relevant Degree in Business/ Engineering/ IT or similar
Experience 3 to 5 years' experience in similar environment, of which 1 to 2 years ideally at a junior specialist level
Knowledge Required : Solution viability assessment and business case orientation
Strong understanding of business process definition and reengineering requirements
Moderate understanding of project management and system, data or business testing requirements principles
Experience in documenting and implementing projects/ initiatives in line with business vision and strategy
Experience in the analysis and compilation of business information and intelligence
Strong knowledge and use of design process tools (e.g.

Visio, Firstmap)
additional requirements:

responsibilities:

Create and prepare business cases to support design of solutions, products and enhancements that will deliver on the strategic objectives of product house or business unit
Prevent wastage and identify process improvements to contain and reduce costs
Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG
Continuously assess own performance, seek timely and clear feedback and request training where appropriate
Ensure compliance to legislative and audit requirements and adherence to relevant processes
Compile reports that track progress and guide business to make informed decisions
Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
Deliver internal and external customer service excellence through adherence to quality service standards
Facilitate and coordinate end to end implementation of prioritised and approved solutions for relevant product house or business unit
Analyse data to identify opportunities for efficiencies and growth in business